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About the Role

Join the development team to build and integrate secure, scalable Identity Verification (IDV) experiences and APIs for Docusign's Unified Experiences. Focus on delivering reusable end-customer and external developer experiences, collaborating with product, security, and platform teams to ensure secure and compliant handling of identity data. This is an individual contributor role.

Responsibilities

• Solve problems at scale
• Develop high-quality, test-covered code
• Design and develop component-based, scalable user interfaces and core functionality for customer administrators
• Design and implement secure, resilient backend services and APIs for identity verification (IDV) flows, including document verification, risk checks, and decisioning
• Integrate with third-party IDV/document verification providers and internal identity services, managing webhooks, asynchronous workflows, error handling, and monitoring
• Collaborate with Product Management and developers to translate product requirements into design, provide development estimates, focusing on high-assurance IDV use cases
• Collaborate with cross-site development teams on product design, implementation, testing, and release
• Partner with security, privacy, and compliance teams to ensure IDV experiences meet data protection, encryption, access control, and auditability standards

Requirements

• Experience with full software development lifecycle, including version control, CI/CD, testing, and cloud deployments
• Experience debugging high-priority production issues
• Experience working in an Agile/Scrum environment
• Excellent verbal and written communication skills
• Ability to work in a dynamic, fast-moving environment, prioritize work, and manage time effectively
• Passion for learning new software technologies
• Experience designing and building secure, high-availability backend services and APIs for critical workflows (identity, authentication, fraud/risk systems)
• Experience with identity verification (IDV), KYC, or document verification flows, including third-party integration and rules/decisioning workflows
• Experience handling sensitive PII and identity data in compliance with security and privacy best practices
• Experience building or integrating user-facing verification flows (document upload, selfie capture, guided step-up verification)

Skills

• JavaScript/TypeScript
• React/Redux
• Modern programming languages
• Critical thinking skills
• Understanding of the developer ecosystem
• Empathy for developers
• Version control (Git)
• CI/CD pipelines
• Testing
• Regional cloud deployments
• Agile/Scrum
• Identity verification (IDV)
• KYC
• Document verification flows
• Backend services and APIs
• Data protection
• Encryption
• Access control
• Auditability standards
• PII handling

Location

• San Francisco
• Hybrid
• Access to an office location is required
• Minimum 2 days per week in-office expectation
• Not eligible for employment in: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming

Work Type

• Hybrid
• Individual contributor role

Education Level

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Information Systems, Informatics, or equivalent

Salary/Compensations

• California: $104,900.00 - $161,975.00 base salary
• Washington, Maryland, New Jersey and New York (including NYC metro area): $99,000.00 - $144,200.00 base salary
• Non-Sales roles are eligible for a company bonus plan, calculated as a percentage of eligible wages and dependent on company performance
• Eligible to receive Restricted Stock Units (RSUs)

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

About the Company

• Docusign brings agreements to life, serving over 1.5 million customers and more than a billion people in over 180 countries to accelerate business processes and simplify lives.
• With intelligent agreement management, Docusign unleashes business-critical data trapped inside documents, previously disconnected from business systems.
• Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions from the #1 company in e-signature and contract lifecycle management (CLM).
• Docusign is committed to building trust and making the world more agreeable for employees, customers, and communities.
• The company fosters an environment where every team member has an equal opportunity to succeed, be heard, exchange ideas, build relationships, and do impactful work.

Equal Opportunity

• Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities or religious accommodations during the application process; contact accommodations@docusign.com.
• Docusign is an Equal Opportunity Employer, making hiring decisions based on experience, skill, aptitude, and a can-do approach.
• The company does not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.