About the Role
Support the Product Development team in managing the day-to-day development process from sketch to delivery, encompassing all aspects of product development. Ensure the smooth operation of the Product Development & Production Department by fulfilling administrative functions and supporting the link to Merchandising and Garment Tech Teams.
Responsibilities
- Maintain and update product information across internal systems (PLM/product databases), ensuring accuracy, version control, and consistency.
- Coordinate the tracking, ordering, receipt, and distribution of samples to internal teams and suppliers.
- Raise and process Purchase Orders (POs), amend POs where required, and support invoice processing for samples, testing, temporary salaries, and circular services.
- Manage supplier onboarding, ensuring correct setup for systems, payment, and communications.
- Support internal teams (Product Development, Design, Merchandising, Garment Technology) with day-to-day administrative tasks, including meeting notes, sample organization, and returns.
- Coordinate and assist with shipments (DHL, press, photoshoots, and sampling pieces).
- Support merchandising in amending units, invoices, and shipping windows where required.
- Manage QR labels and generate PIDs via EON and Nilorn platforms.
- Assist with Jira ticket management for tracking and resolving administrative requests.
Requirements
- Previous experience in a product admin, fashion retail, or development support role is desirable.
- Strong organisational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.
- Strong communication skills, both written and verbal, with the ability to build effective relationships across teams.
- Proficiency in Microsoft Excel and comfort managing large volumes of data.
- Experience with PLM or other product database systems preferred.
- Proactive, flexible, and solutions-oriented approach to support operational and administrative needs.
- Basic understanding of product development workflows, POs, invoices, and sample management.
Skills
- Strong organisational skills
- Exceptional attention to detail
- Accuracy
- Ability to manage multiple tasks
- Ability to manage priorities
- Strong written communication skills
- Strong verbal communication skills
- Ability to build effective relationships across teams
- Proficiency in Microsoft Excel
- Comfort managing large volumes of data
- Experience with PLM systems
- Experience with product database systems
- Proactive approach
- Flexible approach
- Solutions-oriented approach
- Basic understanding of product development workflows
- Basic understanding of POs
- Basic understanding of invoices
- Basic understanding of sample management
Location
- Westfield office in London
- London
Work Type
- Hybrid (4 days in office, 1 day remote)
- Permanent
- Hybrid
Experience Level
- Entry level
- Previous experience in a product admin, fashion retail, or development support role is desirable
About the Company
- LuxExperience Private Label develops and delivers exclusive own-brand collections across the group's portfolio of luxury destinations, including Mr Porter, NET-A-PORTER and Mytheresa.
- The Product Development team transforms creative concepts into commercially successful products through world-class expertise in sourcing, development, technical design, fit, quality and production.
- The team combines craftsmanship, innovation and attention to detail to create collections that reflect the distinctive aesthetic of each store while enhancing the group's offering to the world's most discerning luxury customers.
- As part of LuxExperience, the leading digital, multi-brand luxury group, the team plays an important role in shaping exclusive products that strengthen customer engagement and brand differentiation.
- LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide — home to Mytheresa, NET-A-PORTER, MR PORTER, and YOOX.
- Explore exciting job opportunities across our brands — including NET-A-PORTER, MR PORTER, and YOOX.
Equal Opportunity
- LuxExperience is an equal opportunities employer, encouraging applications from people with diverse backgrounds.
- We recognize and celebrate the benefits that diversity brings to our workplace, business, and customers.
- We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
- If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
