About the Role
Serve guests and members promptly and courteously, delivering extraordinary customer service in accordance with Omni standards.
Responsibilities
- Greet all guests promptly in a friendly manner
- Take food and beverage orders
- Deliver food and beverages to guests
- Monitor guests' drinks and anticipate needs
- Clean and service bar area
- Ensure proper payment from departing guests
- Properly set up side station
- Understand service standards
- Understand the menu
- Understand wine service
- Understand beverage offerings
- Understand the POS system
- Collect and close all bar tabs before guest departure
- Comply with food handling and sanitation standards
- Comply with local liquor laws
- Perform shift accounting, print reports, and bank out at shift end
Requirements
- Minimum of 1 year experience in an upscale restaurant, lounge, or wine bar
- Ability to cater to upscale clientele
- Good communication skills
- Proficiency in verbal English language
- Demonstrated professionalism
- Open and flexible schedule
- Ability to stand and walk for an extended period or entire shift
- Ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance
Skills
- Communication skills
- Verbal English proficiency
- Professionalism
- Service standards understanding
- Menu knowledge
- Wine service knowledge
- Beverage offerings knowledge
- POS system proficiency
- Food handling
- Sanitation standards compliance
- Local liquor law compliance
- Shift accounting
Location
- San Francisco
- Interior of hotel
- Dining room
- Restaurant kitchen
Work Type
- Union-represented position
- Variable shifts based on business needs, availability, and seniority requirements
Experience Level
- Minimum of 1 year experience
Education Level
- RBS certified (preferred)
- California Food Handler Certification (preferred)
Salary/Compensations
- $15.42 - $20.57
About the Company
- Omni San Francisco Hotel offers a refined escape for leisure and business travelers.
- Located in the heart of the Financial District, near Union Square, the Embarcadero, and city attractions.
- A four-star hotel blending timeless luxury with contemporary style.
- Provides beautifully appointed accommodations, locally inspired cuisine, and a warm lounge.
- Offers state-of-the-art meeting spaces and personalized service for business travelers.
- Dedicated to creating a culture of warmth, respect, and growth for associates.
- Empowers associates to deliver exceptional service and create memorable moments.
- Associates grow personally and professionally as part of a team that prides itself on genuine hospitality.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
- Special assistance for application is available via applicationassistance@omnihotels.com.
