Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is part of our Digital team, with an internal title of Associate, Digital, primarily focusing on business analysis across client engagements. As an early-to-mid career professional with a strong foundation in process improvement, you will leverage your analytical background to support digital product delivery through requirements gathering and process optimization. This helps organizations understand business needs and make informed strategic decisions. You will gain exposure to digital product development, digital transformation, and user experience (UX/CX), understanding how business requirements support product decisions, customer experiences, and overall business strategy. Working closely with senior analysts, engineers, product managers, designers, and business stakeholders, you will contribute to analysis initiatives like process mapping, requirements documentation, stakeholder interviews, and gap analysis, while building consulting skills in project management, user experience, and design thinking. You are curious, detail-oriented, and motivated to continuously improve your analytical and consulting capabilities.

Responsibilities

Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members
Facilitate stakeholder workshops and interviews to gather and document business needs
Assist in creating documentation, including user stories, process flows, and business requirements documents
Collaborate with product managers and engineers to ensure technical solutions align with business goals
Communicate findings clearly through reports, presentations, and process maps
Proactively identify opportunities to improve project workflows and requirement gathering methodologies

Requirements

1+ years of experience in a business analyst, systems analyst, or strategy-focused role
Experience with requirements gathering methodologies (Agile, Scrum, or similar)
Experience with project management and collaboration tools (Jira, Confluence, Asana)
Foundational understanding of digital product lifecycles and business analysis best practices
Experience facilitating workshops and managing stakeholder expectations
Strong analytical and problem-solving skills with attention to detail
Clear written and verbal communication skills
Ability to work collaboratively in cross-functional and consulting-style environments
Interest in learning about industry-specific trends, data governance, and strategic planning

Skills

Process improvement
Analytical skills
Consulting skills
Requirements gathering
Process optimization
Digital product development
Digital transformation
User experience (UX/CX)
Project management
Design thinking
Problem-solving skills
Written communication
Verbal communication
Collaboration

Location

Hybrid

Work Type

Hybrid

Experience Level

1+ years of experience
Early-to-mid career professional

Salary/Compensations

$70,000 - $78,000

Benefits

Comprehensive Health & Wellness Benefits Package
Retirement Planning
Parental Leave Program
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development

About the Company

Konrad is a next-generation digital consultancy.
Dedicated to solving complex business problems for global clients with creative and forward-thinking solutions.
Employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products.
Digital products are in use by hundreds of millions of consumers around the world.
Hires exceptionally smart, analytical, and hard-working people who are lifelong learners.

Equal Opportunity

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.
All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.