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About the Role
This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital products and experiences, while driving alignment between client business goals and cross-functional project teams. You are a strategic thinker with a high capacity for navigating ambiguity. You bring a strong ability to manage portfolios of projects, oversee large-scale budgets, and mitigate risks across multiple workstreams while ensuring high-quality, on-time delivery. You are comfortable advising senior client stakeholders and are motivated to elevate both your team’s delivery performance and your consulting expertise. In this high-impact role, you will lead the evolution of client engagements, guiding programs from initial strategy and discovery through to successful delivery, while contributing to broader digital consulting initiatives including organizational transformation, portfolio management, and process governance.
Responsibilities
- Lead and manage complex, multi-stream digital programs, ensuring successful delivery of integrated digital solutions
- Own the program lifecycle, including high-level roadmapping, resourcing strategies, financial oversight, and scope management across multiple workstreams
- Drive delivery excellence across cross-functional teams (Strategy, UX Design, Technology), fostering collaboration and removing high-level blockers
- Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
- Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
- Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
- Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
- Oversee the structure of presentations, program reports, and other key client-facing deliverables
Requirements
- Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
- Proven success managing large-scale, cross-functional digital programs (design and/or technology)
- Strong mastery of project management methodologies and portfolio management best practices
- Proven ability to manage complex budgets, resource allocation, and program scope effectively
- Strong track record in executive-level communication and stakeholder management
- A demonstrable passion for digital transformation, user experience, and modern technology
- Excellent written and verbal communication skills
- Exceptional organizational skills with a keen eye for high-level detail
- Strong analytical mindset and ability to make data-driven strategic decisions
- Self-motivated leader with a desire to foster high-performing teams
- Ability to work collaboratively across diverse teams and independently
- Confident in presenting and leading executive-level discussions
Skills
- Project management
- Program management
- Portfolio management
- Budget management
- Resource allocation
- Scope management
- Executive-level communication
- Stakeholder management
- Digital transformation
- User experience
- Modern technology
- Written communication
- Verbal communication
- Organizational skills
- Analytical mindset
- Data-driven strategic decision making
- Leadership
- Collaboration
- Presentation skills
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Minimum 5+ years of relevant experience
Salary/Compensations
- $100,000 to $115,000
Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- Culture of Learning & Development
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
About the Company
- Konrad is a next generation digital consultancy.
- Dedicated to solving complex business problems for global clients with creative and forward-thinking solutions.
- Employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products.
- Hires exceptionally smart, analytical, and hard working people who are lifelong learners.
Equal Opportunity
- Konrad is committed to maintaining a diverse work environment.
- Proud to be an equal opportunity employer.
- All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
- Provides suitable accommodation for accessibility requirements or concerns regarding the hiring process or employment.