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About the Role

Work in customer service, assisting clients in finding devices, technologies, and plans for their connectivity needs at home and on the go. Thrive in a people-focused team environment with flexible hours, career development, and competitive benefits.

Responsibilities

• Provide exceptional customer experiences to encourage repeat visits.
• Build rapport with customers to identify suitable products and services.
• Deliver positive experiences and build trust with every customer daily.

Requirements

• Experience in retail, customer service, or hospitality is an asset.
• Bilingualism is welcome (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more).
• Adequate knowledge of French is required for positions offered in Quebec.
• Provide 32 hours of weekly availability, including continuous 5-hour shifts on weekdays and weekends, with a minimum of two opening and two closing shifts, and full weekday availability for one day.
• Shifts must be at least 5 hours long.
• Flexible schedule.

Skills

• Ability to meet sales targets.
• Enthusiasm for new technologies and services.
• Desire to help people find solutions that simplify their lives.
• Passion for new technologies and readiness to present them to customers.

Location

• London, Ontario, Canada

Work Type

• Retail stores
• Permanent part-time employee
• Evening and weekend shifts

Salary/Compensations

• Competitive hourly wage and uncapped commissions.
• Total compensation range: $20.00 - $28.00 per hour.
• Hourly rate may vary based on candidate experience level.
• Compensation range includes a commission percentage based on average earnings of similar roles.
• Commission payment is conditional on meeting eligibility requirements and policies, which may be modified by the company.

Benefits

• Comprehensive benefits program and paid time off for full-time and part-time employees.
• Incentives, rewards, and service discounts.
• Online and in-class training for skill development, professional growth, and promotion opportunities.
• Flexible full-time or part-time schedule, including evening and weekend shifts.
• Comprehensive compensation program with competitive salary and a wide range of benefits for personal and family well-being.
• Eligibility for medical, dental, optical, and mental health care upon joining.
• 35% discount on Bell services and access to exclusive partner offers.

About the Company

• Bell builds a more connected future through world-class networks, AI-powered solutions, and digital experiences that enhance daily life.
• Bell empowers its teams with cutting-edge technology, AI tools, and a collaborative environment supporting creativity and growth.
• Bell is one of Canada's Top 100 Employers.

Equal Opportunity

• Bell celebrates diversity and inclusion.
• Bell promotes an inclusive and accessible workplace where all team members feel valued, respected, supported, and included.
• Bell is committed to transparent recruitment and encourages candidates needing accommodations during the hiring process to contact retail.recruitment@bell.ca for confidential arrangements.
• Feedback on accessibility can be submitted via a form or the accessibility page.