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About the Role
This role focuses on helping customers find suitable devices, technologies, and plans for their connectivity needs. It operates within a people-first team environment, offering flexible work schedules, career growth, and competitive benefits.
Responsibilities
- Build great customer experiences.
- Connect with customers to identify product and service needs.
- Foster customer loyalty.
- Achieve sales targets.
- Learn about new technology and services.
Requirements
- Desire to help customers find solutions.
- Passion for new products and ability to articulate their value.
- Ability to thrive in a fast-paced environment with a flexible schedule.
- Experience in Retail Sales, Customer Service, or Hospitality (asset).
- Ability to speak a second language (asset), including French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, or Thai.
- Adequate knowledge of French required for positions in Quebec.
- Provide 32 hours of weekly availability, including 5-hour continuous shifts on weekdays and weekends, with specific open and close coverage windows.
Skills
- Customer experience building
- Customer connection
- Sales target achievement
- Learning new technology
- Product articulation
- Retail Sales
- Customer Service
- Hospitality
- Second language proficiency
Location
- London, Ontario, Canada
Work Type
- Retail
- Regular
- Part-time
- Full-time
Experience Level
- Experience in Retail Sales, Customer Service, or Hospitality (asset)
Salary/Compensations
- Competitive hourly wage plus uncapped commission.
- Total earning range: $20.00 - $28.00.
- Hourly rate commensurate with experience.
- Earning range includes commission percentage based on similar job functions.
Benefits
- Full benefits package
- Paid vacation for full-time and part-time employees
- Incentives
- Employee discounts on services
- Online and in-class training
- Opportunities for career growth and promotions
- Flexible full-time or part-time schedule, including evening and weekend shifts
- Comprehensive compensation package
- Medical benefits
- Dental benefits
- Vision benefits
- Mental health benefits
- 35% discount on Bell services
- Access to exclusive partner offers
About the Company
- Bell builds a more connected future through world-class networks, AI-powered solutions, and digital experiences.
- Empowers people by equipping teams with cutting-edge technology, AI tools, and a collaborative environment.
- Recognized as one of Canada's Top 100 Employers.
Equal Opportunity
- Celebrates difference and fosters an inclusive, accessible workplace where all team members feel valued, respected, supported, and belong.
- Committed to clarity in the hiring process, actively recruiting for all posted roles.
- Ensures equal opportunity and encourages individuals requiring accommodations during the hiring process to contact them.
- Provides channels for accessibility feedback.