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About the Role

Lead the TSO Program Management team, driving programs that shape how Technical Solutions operates at scale. This role focuses on building organizational capability and leveraging systems, analytics, and programs to enhance TS team effectiveness and scalability. It sits at the intersection of strategy and execution, leading a team of technical program managers and serving as a peer to Directors and VPs.

Responsibilities

• Run the PMO as a business impact function, owning the operating model from intake to impact measurement. Establish PMO operating standards adopted by other TS leaders.
• Build durable, cross-functional capabilities and scalable solutions that drive business outcomes across all TS functions.
• Drive programs from alignment to impact, establishing clear scope, sequencing, ownership, and success metrics. Ensure rigorous delivery and post-launch reporting on business outcomes.
• Represent TSO in executive forums, providing clear recommendations, framing trade-offs, and driving decisions. Own stakeholder relationships and outcomes, fostering alignment across teams.
• Deploy AI to create operational leverage by identifying and building AI-enabled workflows for program planning, communication, and execution.
• Develop the TPM team, leading senior Technical Program Managers to deliver complex initiatives. Raise execution quality, stakeholder management, and accountability standards.
• Build cross-functional relationships across TS and adjacent functions to drive alignment, resolve tension, and expand TSO's impact.

Requirements

• 10+ years running complex, cross-functional programs at a senior level, with VPs and senior Directors as primary stakeholders.
• Track record as a systems builder, designing operating models, playbooks, and frameworks.
• Autonomously executive-ready, decisive under ambiguity, composed under pressure, and capable of leading VP-level conversations.
• Experience applying AI as an operational tool, with a practical point of view on capability shifts.
• Developer of senior talent, raising program management standards and building independent, high-performing teams.
• Outcome-oriented and metric-driven, defining success and ensuring accountability.
• Experience supporting large-scale go-to-market or customer-facing technical organizations.
• Familiarity with support operations platforms and workflows.
• Experience designing organization-wide AI-enabled capabilities in an operational context.
• Background in tooling strategy, workforce planning, or operational transformation at scale in a SaaS environment.

Skills

• Running complex, cross-functional programs
• Designing operating models, playbooks, and frameworks
• Executive communication and decision-making
• Applying AI as an operational tool
• Developing senior talent in program management
• Outcome-oriented and metric-driven approach
• Supporting large-scale go-to-market or customer-facing technical organizations
• Familiarity with support operations platforms
• Designing org-wide AI-enabled capabilities
• Tooling strategy
• Workforce planning
• Operational transformation at scale in a SaaS environment

Location

• Hybrid workplace

Experience Level

• 10+ years at a senior level

Salary/Compensations

• $210,000—$310,000 USD

Benefits

• New hire stock equity (RSUs)
• Employee stock purchase plan (ESPP)
• Continuous professional development
• Product training
• Career pathing
• Intradepartmental mentor and buddy program
• Inclusive company culture
• Access to Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks (Internal panel discussions)
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits
• Competitive salary and equity package
• Variable compensation
• Healthcare benefits
• Dental benefits
• Parental planning benefits
• Mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan

About the Company

• Datadog is the leading observability and security platform for the AI era. It provides businesses with unified visibility across the technology stack to manage complexity at scale. The platform unifies applications, infrastructure, data, models, and security, using AI to detect and resolve issues. Datadog is trusted globally by Fortune 500 companies and high-growth AI leaders.

Equal Opportunity

• Datadog offers equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.
• Qualified applicants are considered regardless of criminal histories, consistent with legal requirements.
• Datadog endeavors to make its Careers Page accessible to all users, providing assistance for the application process via a dedicated form for accommodation requests.