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About the Role

This role is 30+ hours/week. The Patient Imaging Coordinator is often the first and most consistent point of connection for our patients. In this role, you help set the tone for a calm, organized, and compassionate imaging experience from the moment a patient arrives to the moment they leave. You will support patient check-in, scheduling, insurance verification, and payment collection while working closely with sonographers, clinical leaders, and our Revenue Cycle team. This role is ideal for someone who enjoys patient interaction, values accuracy and accountability, and thrives in a fast-paced healthcare environment. This position is an ideal entry point for new graduate Sonographers who want to gain meaningful exposure to the clinical imaging environment, patient communication, and operational workflows that support high-quality care. For new graduate Sonographers, this role provides valuable context and experience while building strong relationships with clinical teams and leadership.

Responsibilities

Welcome patients and guide them through check-in.
Support smooth patient flow by organizing schedules and informing patients.
Answer phones, respond to patient questions, and coordinate appointments.
Schedule imaging appointments and accurately enter orders.
Verify insurance coverage, collect required documentation, and support authorization workflows.
Collect patient payments, issue receipts, and complete daily cash reconciliation.
Maintain accurate patient records, including demographics, insurance, and consent forms.
Partner with clinical staff and internal teams to address scheduling or coverage issues.
Monitor inboxes and systems for timely patient communication and care coordination.
Raise questions, concerns, or operational issues to leadership.

Requirements

High School Diploma or GED
Ability to communicate effectively in English, both verbally and in writing
Ability to handle financial transactions and complete accurate daily cash reconciliation
Associate Degree
Medical front-office, patient access, or healthcare experience
Knowledge of medical terminology or medical office workflows
Experience with electronic health records or scheduling systems
New graduate Sonographer interested in gaining clinical environment exposure

Skills

Strong customer service mindset
Comfort interacting with patients in person and by phone
Attention to detail
High level of accountability
Organizational skills
Prioritization skills
Adaptability in a busy clinical environment
Computer proficiency
Ability to learn new systems
Clear and professional communication

Work Type

30+ hours/week

Experience Level

Entry-level
New graduate Sonographer

Education Level

High School Diploma or GED
Associate Degree

About the Company

Total Sono supports OB/GYN practices by delivering high-quality obstetrical and gynecological ultrasound services through close collaboration between sonographers, perinatologists, and clinical support teams.
Our work centers on patients during moments that can feel exciting, emotional, or uncertain.
By combining clinical excellence with a warm, patient-first approach, our teams help create clarity and confidence during important moments in care.

Equal Opportunity

Total Sono / AT Medical Management is committed to providing reasonable assistance to individuals with physical and mental disabilities throughout the hiring process - email the Recruiting Team [recruiting@ totalsono.com] to request an accommodation.
Total Sono / AT Medical Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.
Total Sono / AT Medical Management participates in E-Verify.