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About the Role

The Dunfield Retirement Residence, a luxurious community in Toronto, seeks a Server to provide exceptional dining service to residents and guests. This role is integral to enriching residents' lives in a dynamic, high-end setting, requiring a team player dedicated to a positive and respectful atmosphere.

Responsibilities

• Set and clean tables, serving counters, and dining area according to event and service standards
• Take orders, including modifications, answer inquiries, and communicate orders to the kitchen
• Serve food and beverage to residents and guests
• Know all residents’ dietary requirements and preferences
• Understand and follow orders to serve food correctly and according to specified modifications
• Provide high-level dining services to residents according to company standards
• Clean table bases, chairs, and vacuum dining room floor
• Practice and maintain established standards for cleanliness and sanitation required by the Health Department
• Promote and maintain positive communication and relationships among staff, residents, and their guests
• Check in with guests to ensure satisfaction with each food course and/or beverages
• Pick up trays and clean tables as needed to ensure a clean dining area
• Establish and maintain an atmosphere conducive to pleasant dining by creating an environment which maintains the enjoyment, self-respect, dignity, and physical safety of each resident

Requirements

• 2 years of fine dining floor experience
• Smart serve certification
• Excellent customer service skills
• Availability to work weekends and flexible shifts, including evenings
• Previous working experience with seniors an asset
• Fluency in spoken English and ability to read and write in basic English
• Ability to perform physical tasks: carrying or lifting items up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses, considerable bending, stooping, and kneeling

Skills

• Excellent customer service skills
• Team player

Location

• Toronto

Experience Level

• 2 years of fine dining floor experience
• Previous working experience with seniors an asset

Education Level

• Smart serve certification

Salary/Compensations

• $19.10 CAD per hour + discretionary bonus eligibility

About the Company

• The Dunfield Retirement Residence is a luxurious community in Toronto committed to residents’ care, happiness, and well-being.
• The Dunfield is Certified™ by Great Place To Work®, recognized globally for outstanding employee experience.
• The organization is committed to creating a workplace where team members are focused and fulfilled.
• The company empowers team members to make a difference through core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.

Equal Opportunity

• Committed to diversity and inclusion in all locations and hiring practices.
• Believes in hiring the best talent whose skills and abilities contribute to organizational success and reflect the communities served.
• Welcomes applications from a wide range of qualified candidates, including people with disabilities.
• Provides assistance or accommodation throughout the application process upon request.
• May use AI-based tools to assist in screening and assessing applicants, analyzing information in resumes and applications to identify aligned candidates, without replacing human decision-making.