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About the Role

Contribute to the strategy, roadmap management, delivery, go-to-market, adoption monitoring, and maintenance of features across a customer-facing payments and FX platform. Collaborate with design, engineering, and QA teams to develop scalable, commercially impactful solutions based on customer challenges. Ensure feature delivery aligns with strategic priorities and business outcomes, owning discovery, prioritization, execution oversight, and post-launch performance measurement.

Responsibilities

Maintain online platform roadmap, aligning with company objectives, customer needs, and market opportunities
Prioritize initiatives and features based on business value, ROI, customer impact, technical feasibility, and effort
Establish shared vision and alignment across Product, Engineering, Commercial, and Operations teams
Translate strategic business goals into actionable product initiatives and delivery plans
Partner with business and commercial stakeholders to understand customer pain points, operational challenges, and market demands
Conduct ongoing product discovery through customer interviews, stakeholder workshops, user feedback, analytics, and market research
Serve as the voice of the customer throughout the product lifecycle
Build strong relationships with internal and external stakeholders to drive alignment and adoption
Lead backlog prioritization, sprint planning, refinement, and release planning
Write and manage epics, user stories, acceptance criteria, and functional requirements
Drive clarity around scope, priorities, dependencies, risks, and trade-offs
Ensure delivered solutions meet business objectives and quality expectations
Perform competitive analyses and industry research to identify emerging trends, capabilities, and opportunities within the payments ecosystem
Evaluate market opportunities and develop business cases for strategic investments
Partner with stakeholders to validate concepts, assess feasibility, and define MVP approaches
Lead cross-functional product launches with Operations, Marketing, Digital Growth, Sales, and Customer Success teams
Define success metrics, KPIs, and adoption targets for product initiatives
Monitor post-launch performance and adoption trends
Establish corrective action plans and optimization strategies when business outcomes or adoption targets are not achieved
Communicate product strategy, priorities, and outcomes effectively to technical and non-technical audiences
Influence decision-making across cross-functional teams
Foster a culture of accountability, collaboration, and continuous improvement

Requirements

5+ years of Product Management experience within B2B Payments, FinTech, Corporate Payments, or related financial technology solutions
Strong experience managing customer-facing, front-end digital products with a focus on usability, workflow efficiency, and customer experience
Experience partnering with UX/UI designers, commercial stakeholders, and engineering teams to deliver user-centric product solutions
Proven ability to prioritize competing initiatives based on ROI, customer value, business impact, risk, and engineering effort
Experience leading Agile product development teams using Scrum methodology
Strong analytical and quantitative skills with the ability to leverage data and metrics to support decision-making
Experience conducting product discovery, customer research, journey mapping, and competitive analysis
Proven ability to launch products and measure success through KPIs, adoption metrics, and operational outcomes
Excellent verbal and written communication skills
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Skills

Familiarity with Jira
Familiarity with Confluence
Familiarity with Figma
Familiarity with analytics tools
Familiarity with modern product management practices

Experience Level

5+ years of Product Management experience

Salary/Compensations

CAD $176,400-$190,000

Benefits

Comprehensive Medical benefits
Comprehensive Dental benefits
Comprehensive Vision benefits
Comprehensive Paramedical benefits
Optional company match RRSP program
Virtual fitness classes
Major holidays
Vacation time
Sick time
Personal time
Volunteer time
Discounted gym membership rate
Philanthropic support with local and national organizations
Company-wide contests and prizes

Equal Opportunity

Commitment to equal employment opportunity and pay transparency