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About the Role

The FCA regulates UK financial services to ensure fair, thriving, and effective markets, protecting consumers, driving economic growth, and shaping the future of UK finance. The Consumer Finance Directorate oversees supervision and policy for over 30,000 firms, ensuring consumers access affordable credit, fair treatment, and quality debt advice. This Senior Supervisor role within the Mainstream Lenders team focuses on developing stakeholder engagement, investigative, and project management skills to improve firm practices and consumer outcomes.

Responsibilities

Lead in-depth reviews of firm business models and strategies to identify conduct risks and shape protective interventions.
Build collaborative relationships with senior leaders in supervised firms, setting expectations for consumer-centric outcomes.
Manage a dynamic caseload using data-driven insight and sound judgment to resolve complex supervisory challenges.
Partner across teams to deliver multi-firm projects, improving conduct standards and financial system integrity.
Shape firm behavior, using formal regulatory tools when necessary, to ensure better consumer outcomes.
Contribute to continuous improvement by sharing ideas and insights to enhance processes, efficiency, and FCA impact.

Requirements

Prior experience drafting clear, concise content for diverse audiences.
Prior experience analyzing complex information, identifying key risks, and making risk-based regulatory judgments.
Prior experience working on and prioritizing different workstreams, communicating strategic approaches and priorities to stakeholders.
Ability to prioritize and manage demanding workloads, using sound judgment in a fast-paced environment.
Demonstrated ownership of issues, guiding pragmatic, outcome-focused solutions.
Effective written communication skills, producing high-quality briefings and papers for internal and external stakeholders.
Sound judgment and strong analytical capability to evaluate evidence, assess risks, and justify decisions.
Effective influencing and negotiation skills, engaging stakeholders and firms to drive positive outcomes.
Experience supporting and developing colleagues, fostering a collaborative and high-performing team.
Prior experience in a financial analysis and/or accountancy role.

Skills

Drafting clear, concise content
Analysing complex information
Identifying key risks of harm
Making risk-based regulatory judgements
Prioritising different workstreams
Communicating strategic approach and priorities
Prioritisation and workload management
Sound judgement
Ownership of issues
Guiding pragmatic, outcome-focused solutions
Effective written communication
Producing high-quality briefings and papers
Strong analytical capability
Evaluating evidence
Assessing risks or potential consumer harm
Justifying decisions
Effective influencing and negotiation
Supporting and developing colleagues
Financial analysis
Accountancy

Location

Edinburgh
Leeds
London

Work Type

Hybrid
Full-time
Part-time
Job sharing

Experience Level

Senior Associate
Senior

Salary/Compensations

£53,800 - £62,000 (National, Edinburgh and Leeds)
£59,200 - £69,000 (London)

Benefits

25 days annual leave plus bank holidays
Hybrid work model
Non-contributory pension (8-12% depending on age)
Life assurance (8x salary)
Private healthcare with Bupa
Income protection
24/7 Employee Assistance
35 hours of paid volunteering annually
Flexible benefits scheme

About the Company

The FCA regulates UK financial services firms to maintain fair, thriving, and effective financial markets.
The organization protects consumers, drives economic growth, and shapes the future of UK financial services.
The FCA aims to create a fair and resilient financial system, fostering transparent relationships between financial services and customers.
The company builds trust in financial markets and protects vulnerable consumers.

Equal Opportunity

Committed to fostering a diverse and inclusive culture, free from discrimination and bias.
Celebrates difference and supports colleagues to deliver at their best.
Believes diversity enables better decisions, innovation, and regulation.
Provides tailored support and adjustments for disabilities or conditions.
Welcomes diverse working styles and offers flexible solutions like part-time and job sharing.
Proud to be a Disability Confident Employer.
Individuals with disabilities and long-term conditions meeting minimum criteria will progress to the next recruitment stage.