About the Role
Join the Applications Engineering (AE) team to support customers throughout their journey with Cognex. The AE team determines optimal solutions using Cognex products, lighting, optics, and automation engineering within customer budget and skillset. Provide technical expertise to customers and collaborate with Sales to promote Cognex products.
Responsibilities
- Provide application guidance for medium-complexity Cognex applications, prioritizing as needed.
- Integrate Cognex products with devices such as PLCs, PCs, or Controllers.
- Perform standard troubleshooting for Cognex products and develop knowledge of peripheral technology.
- Support Sales with technical input during customer communications and visits.
- Share findings with the AE community.
- Maintain business systems information for accurate reporting.
- Provide product and customer feedback to the AE Manager for product improvement.
Requirements
- Develop general technical knowledge of Cognex’s vision and sensor product families.
- General knowledge of image processing, optics, and/or lighting for machine vision is desirable.
- General knowledge of industrial communication methods, networks, programming languages (javascript, VB, VB.Net, C#, .Net, C++), controls, PLCs, and/or Warehouse Management Systems (WMS).
- General industry knowledge including product movement, motion control, robotics, and other automation equipment.
- General knowledge of controls engineering concepts such as installation, wiring, and operability from prior experience.
- Working knowledge of MS Office applications.
- Experience with Windows-based PC industrial connectivity in a lab and automation environment.
- Ability to adapt to flexible working hours, including evenings, weekends, or varying work patterns.
- Ability to be on-call and respond to customer emergencies.
- Ability to travel up to 50% of the time, sometimes on short notice.
- Ability to work safely in industrial environments by strictly following safety guidelines and protocols.
- Ability to lift up to 50 pounds (approx. 23 kilograms).
- Maintain customer confidentiality.
- English language proficiency (written and oral).
- Experience in a related or high-tech industry preferred.
Skills
- Solid understanding of electro-mechanical solutions.
- Ability to conduct and troubleshoot onsite optimizations, perform trials, and conduct data analytics to improve solution performance.
- Ability to handle challenging customer situations.
- Strong interpersonal skills to establish relationships, communicate, influence, and present to various stakeholders.
- Strong presentation skills.
Location
- Ability to travel up to 50% of the time
Work Type
- Flexible working hours
- On-call
Experience Level
- Minimum of 2-4 years of experience in technical application development
Education Level
- Bachelor's degree in a technical discipline such as Engineering, Computer Science
- Equivalent technical experience
About the Company
- Cognex is the largest, most successful, and most recognized global player in industrial machine vision.
- Cognex vision and ID systems use advanced optics, image sensors, and artificial intelligence software to capture and analyze images.
- Companies use Cognex vision and ID in manufacturing processes to improve product quality, guide assembly robots, and track items through production and distribution.
- Cognex is focused entirely on solving the toughest problems in industrial machine vision and ID.
- Cognex has sold more solutions in these areas than any other company in the world.
- More than a billion products are made each day using Cognex vision.
