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About the Role

The Territory Services Manager joins the Central Canada team, reporting to the Maintenance Manager. This role coordinates maintenance requirements and costs, manages repair and maintenance operations, and ensures work efficiency and adherence to company standards. The manager achieves financial objectives through budget preparation, variance analysis, and corrective actions. Key responsibilities include maintaining a high-quality service technician team through recruitment, training, and performance management, staying updated on industry standards, and contributing to overall team objectives.

Responsibilities

Coordinate with management, production personnel, tradesmen, and technicians to identify current and future maintenance requirements and costs.
Complete maintenance operational requirements by scheduling and assigning employees, negotiating and hiring contractors, and following up on work results.
Resolve maintenance problems by conferring with management, engineering, and quality control personnel.
Manage repair and maintenance operations, including determining priorities, scheduling repairs, maintenance schedules, and equipment installation.
Ensure cost-effective repairs by examining records, reports, and operating practices.
Achieve financial objectives through annual budget preparation, expenditure scheduling, variance analysis, and initiating corrective actions.
Manage maintenance operations by initiating, coordinating, and enforcing program and operational policies and procedures.
Ensure work is performed within company standards by inspecting for quality and cost-effectiveness.
Maintain staff by recruiting, selecting, and orienting employees.
Maintain high-quality results of service technician staff through training, coaching, counseling, disciplining, planning, monitoring, and appraising job results.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the Facilities team by accomplishing related results as requested.
Perform other duties as assigned.

Requirements

Degree in business or a relevant field, or an equivalent combination of experience and education.
5-7 years of experience in facility maintenance or a related field.
Demonstrated leadership ability.
Good communication skills.
Self-directed.
Customer service oriented.
Current valid driver’s license with a clean abstract.
Ability to work 40-60% in the local region (in the field).
Ability to travel to Toronto Support Office as required.

Skills

Microsoft Word proficiency
Microsoft Excel proficiency
Microsoft PowerPoint proficiency
Microsoft Teams proficiency
Understanding of business principles
Understanding of procurement practices
Understanding of budgeting
Understanding of expense analysis
Strong problem-solving abilities

Location

London and Surrounding Areas
Local region (40-60% in field)
Toronto Support Office (as required)

Work Type

Permanent
Full Time (40 hours)

Experience Level

5-7 years of experience

Education Level

Degree in business or relevant field

Salary/Compensations

$65,000 - $75,000

Benefits

Group Insurance Program (health and dental care, long-term disability, life insurance, health spending account options)
Pension Plan
Share Purchase Plan
Paid Time Off (vacation days, sick days, personal days)
Training and Development (workshops, seminars, online courses)
Recognition and Rewards programs
Mentorship Program
Scholarship Program (for employees and their children)

About the Company

Couche-Tard/Circle K's mission is to make customer lives easier every day.
A global company with over 16,000 stores in 29 countries, serving almost 9 million customers daily.
Over 150,000 people work in stores and offices.
Committed to making journeys easier through fast and friendly service.
Cares about people and communities, prioritizing upliftment.
Culture and values focus on people development, serving others, and continuous achievement.
Committed to helping employees achieve goals and grow within the company.

Equal Opportunity

Values diversity in the workplace and encourages applications from women, aboriginal peoples, persons with disabilities, and visible minorities.
Committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Accommodations are available upon request in all aspects of the selection process.