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Provide efficient after-sales service by identifying, sourcing, and selling truck and bus parts to customers at VCV Sydney.

Maintain retail displays daily.
Highlight current specials for customer visibility.
Actively market and sell parts to meet business targets.
Develop and maintain customer base, generating new business.
Coordinate and implement the supply of Parts and Parts Services.
Respond efficiently to customer enquiries, process invoices, and handle returns.
Provide prompt and courteous service to customers.
Effectively communicate with customers, vendors, and team members.
Perform parts warehousing tasks, including sorting and ordering.
Raise vendor purchase orders and maintain documentation.

Excellent customer service and communication skills.
Ability to prioritize and manage time.
Team player mindset.
Strong truck parts knowledge, ideally within a retail environment.
Strong Microsoft Office and general computer skills.
Ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.

Eligibility to participate in a retail bonus program
Yearly rates increases in line with our Employee Agreement
Safe workplace and healthier lifestyle facilitated through flexible working arrangements and work-life balance
Access for you and your family to free, anonymous mental health support through EAP, Sonder
Opportunities to develop and build your career, including global or cross-functional work
Opportunity to purchase an extra week of annual leave
Generous parental leave policy including superannuation

Volvo Group has been in Australia since 1972, helping customers succeed. Volvo Group Australia manages manufacturing, distribution, and operation of brands like Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment, and Volvo Financial Services.
This role is for Volvo Commercial Vehicles (VCV), the primary commercial vehicle distribution center for Volvo Trucks and Buses, Mack Trucks, and UD Trucks.
Committed to shaping the future of efficient, safe, and sustainable transport solutions. Volvo Group offers career opportunities across its brands and entities. The company is passionate about its work, thrives on teamwork, and unites almost 100,000 people globally with a culture of care, inclusiveness, and empowerment.
Group Trucks Operations handles production for Volvo, Renault, and Mack trucks, engines, and transmissions. It also manages global spare parts distribution and optimizes logistics and supply chains for all brands. With 30,000 employees at 30 plants and 50 distribution centers worldwide, it offers international career opportunities in a state-of-the-art industrial environment focused on continuous improvement and innovation.

Parts Interpreter at Volvo Group

Parts Interpreter