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About the Role
Seeking active, passionate, and customer service-savvy professionals for a dynamic role in a fast-paced environment. This position involves constant movement and active presence. Activate creates live-action gaming experiences by fusing technology and physical activity, where groups become players to complete active and mental challenges.
Responsibilities
- Check customers in, take payments, and make reservations
- Brief new groups prior to the start of the game
- Monitor customers in the gaming area and provide explanations if necessary
- Participate with customers in active games if needed to ensure an excellent experience
- Maintain rooms by cleaning, painting, and performing required maintenance
- Troubleshoot, identify, and make minor repairs in the event of a malfunction
Requirements
- Flexible and available to work evenings, weekends, and holidays
- Ability to adapt to unforeseen situations calmly and efficiently
- Energetic, friendly, outgoing, and able to command attention in a crowd
- Strong customer service orientation with a commitment to delivering an exceptional customer experience
- Willing to work various shifts starting as early as 9 am and ending as late as 1 am
- Some troubleshooting and technical ability for equipment repair/maintenance needs
Skills
- Strong communication
- Multi-tasking
- Time management
- Customer service orientation
- Troubleshooting
- Technical ability
Work Type
- Full-Time
- Part-Time
About the Company
- Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences.
- Groups enter a game experience and become players to actively and mentally complete challenges.
Equal Opportunity
- Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws.
- Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities.
- This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.