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About the Role

Four Seasons is powered by its people, committed to creating amazing experiences for guests, residents, and partners through luxury with genuine heart. The company fosters a world-class employee experience and culture, believing in recognizing and treating everyone with respect. This role, based in the London Corporate Office, is crucial for driving group segment revenue and market share across the UK, Ireland, and Scandinavia. It involves managing key accounts, developing new business, and executing strategic sales initiatives to achieve global portfolio revenue growth.

Responsibilities

Develop and execute strategic, data-informed sales plans to drive revenue growth and meet targets.
Manage and grow a portfolio of A, B, and development accounts, ensuring strong market penetration and long-term value.
Identify and secure new business opportunities across group segments, including corporate clients, agencies, and destination wedding planners.
Build and maintain strong relationships with senior decision-makers as a trusted partner across the global portfolio.
Deliver impactful presentations and proposals, in-person and virtually, to influence and convert business.
Collaborate with on-property sales teams and global stakeholders to align strategies and maximize performance.
Lead and participate in sales trips, client visits, trade shows, and customer events across UKI and Scandinavia.
Monitor performance using CRM systems, maintaining accurate pipelines, forecasts, and reporting insights.
Balance proactive outbound sales with effective management of inbound opportunities.
Solve complex client challenges with innovative, commercially driven solutions.

Requirements

5+ years of proven experience in luxury hospitality sales, with a strong track record in group sales and exceeding revenue goals.
Deep understanding of the UK market.
Knowledge of Ireland and/or Scandinavia considered an advantage.
Demonstrated experience managing multi-property or global accounts with strong commercial acumen.
Established network across agencies, corporate clients, or celebration planners preferred.
Exceptional relationship-building and influencing skills, with ability to navigate complex client organizations.
Highly organized, with ability to manage multiple priorities in a fast-paced, global environment.
Strategic mindset combined with a hands-on, results-driven approach.
Excellent written and verbal communication and presentation skills.
Proficiency in CRM platforms (e.g., Salesforce) and strong analytical/reporting capability.
Collaborative, team-oriented approach with high levels of motivation, creativity, and resilience.
Willingness to travel internationally (approximately 15-20%).

Skills

Commercial acumen
Relationship-building
Influencing skills
Organizational skills
Ability to manage multiple priorities
Strategic thinking
Results-driven approach
Communication skills
Presentation skills
CRM platforms (e.g., Salesforce) proficiency
Analytical capability
Reporting capability
Collaboration
Team-orientation
Motivation
Creativity
Resilience

Location

London
Corporate Office

Work Type

Hybrid working

Experience Level

5+ years of experience

Education Level

Bachelor’s degree preferred
Additional languages are an advantage

Salary/Compensations

Competitive salary

Benefits

Personal medical insurance
Meal allowance
Other allowances
Employee discount for stays at any Four Seasons worldwide
Ongoing professional development and career growth opportunities

About the Company

Four Seasons is a global, luxury hotel management company.
Manages over 130 hotels and resorts and 50 private residences in 47 countries.
Committed to supporting cancer research.
Committed to the advancement of diversity, inclusion, equality, and belonging at corporate offices and properties worldwide.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality.