About the Role
Support the HR Manager in delivering an exceptional employee experience across the entire employee lifecycle. This role is key in recruitment, employer branding, learning and development, employee engagement, internal communication, and people operations, ensuring effective implementation of Meliá’s HR policies, processes, and values. Act as a trusted point of contact for employees and managers, fostering a positive workplace culture and helping to attract, develop, and retain talent across the hotel.
Responsibilities
- Support the full employee lifecycle, including onboarding, employee relations, development, and offboarding activities.
- Act as a first point of contact for employees and managers, providing guidance on HR policies, procedures, and people-related matters.
- Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and onboarding.
- Partner with hiring managers to attract and recruit talent while ensuring an excellent candidate experience.
- Support employer branding initiatives, careers events, internship programmes, and talent attraction campaigns.
- Coordinate training activities, induction programmes, and mandatory learning compliance across the hotel.
- Support employee engagement, wellbeing, recognition, and culture initiatives to enhance the employee experience.
- Assist with performance management processes, employee surveys, and continuous improvement action plans.
- Maintain accurate HR records, reporting, and compliance with company policies and employment legislation.
- Support internal communication activities and HR projects that contribute to the overall success of the hotel.
Requirements
- Previous experience in a Human Resources Advisor, HR Coordinator, HR Officer, Talent Acquisition, or similar HR role.
- Strong knowledge of HR best practices and UK employment legislation.
- Excellent communication and relationship-building skills with the ability to influence stakeholders at all levels.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Experience supporting recruitment, onboarding, employee engagement, and learning & development initiatives.
- Strong administrative and IT skills, ideally with experience using HRIS systems such as SAP SuccessFactors.
- Degree in Human Resources, Psychology, Labour Relations, Law, Business, or a related discipline desirable.
- Advanced English language skills.
- Previous hospitality experience would be advantageous.
Skills
- HR best practices
- UK employment legislation
- Communication
- Relationship-building
- Stakeholder influence
- Organizational skills
- Priority management
- Deadline management
- Administrative skills
- IT skills
- HRIS systems
- SAP SuccessFactors
- English language proficiency
Location
- United Kingdom
Experience Level
- Previous experience in a Human Resources Advisor, HR Coordinator, HR Officer, Talent Acquisition, or similar HR role
Education Level
- Degree in Human Resources, Psychology, Labour Relations, Law, Business, or a related discipline desirable
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
About the Company
- Meliá offers boundless opportunities for growth and development, allowing employees to work in various countries and be part of a global family.
- Meliá values its professionals, recognizing their unique qualities and providing opportunities for constant growth and career development.
- The company fosters a warm, close, and passionate work environment, creating an unforgettable experience and a sense of belonging to a big family.
- Meliá Hotels International is committed to the sustainable growth of the industry through a socially responsible team, with the motto "Towards a sustainable future, from a responsible present".
Equal Opportunity
- Meliá Hotels International is committed to equal opportunities between women and men in the workplace, supported by management and Human Resources policies.
- The company prioritizes disseminating a corporate culture committed to effective equality and raising awareness about the need for joint and global action.
- Meliá promotes equality and diversity, avoiding any discrimination related to disability, race, religion, gender, or age.
- Diversity and inclusion among employees are considered essential for the company's success as a global entity.
