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About the Role
Generate exceptional client experiences to support a successful insurance agency. Utilize attention to detail, customer service skills, and a desire to help people. Enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community needs. Ideal for customer-focused, empathetic, driven, and sales-minded candidates with internal growth opportunities.
Responsibilities
- Establish customer relationships and follow up as needed.
- Provide prompt, accurate, and friendly customer service, including inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
- Efficiently meet customer needs and promote business development through exemplary communication.
Requirements
- Dedicated to customer service.
- Able to effectively relate to customers, answer questions, and anticipate needs.
- Excellent communication skills to assist customers and coordinate with agency team members.
- Proactive in problem-solving.
Skills
- Customer service skills
- Attention to detail
- Communication skills
- Problem-solving
- Empathetic
- Customer-focused
Salary/Compensations
- Competitive salary
- Hourly pay plus commission/bonus
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off (vacation and personal/sick days)
- Training & development
- Growth potential/Opportunity for advancement within my office
- Valuable career-building experience
About the Company
- Robert Elbogen State Farm Agency