About the Role
Contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards.
Responsibilities
- Manage merchandise execution, including in-stock levels, replenishment, and visual presentation standards.
- Lead the team in planning and executing all merchandise and visual elements.
- Model, coach, and ensure accountability for outstanding customer service.
- Oversee the Manager on Duty program to ensure associate engagement and appropriate customer service.
- Support Omnichannel initiatives to drive sales and customer service.
- Train and coach on all Omnichannel initiatives and processes.
- Drive sales growth in Fine jewelry, Window & Mattress businesses by leading and engaging associates.
- Plan and execute special events within specialty businesses.
- Partner with store management to source and hire hourly talent.
- Actively train and develop associates, providing coaching and addressing performance issues.
- Meet established performance standards, including shrink, safety, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Requirements
- Minimum of 2 years of retail leadership experience
- Bachelor's degree or equivalent work experience
Skills
- Customer prioritization
- Accountability
- Results-oriented
- Collaboration
Experience Level
- Minimum of 2 years retail leadership experience
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- USD $52,080.00 - USD $74,400.00 /Yr.
