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About the Role

The Barista delivers an exceptional member experience by preparing high-quality beverages, maintaining a welcoming café environment, and assisting with administrative and operational tasks. This role requires excellent customer service, attention to detail, and multitasking in a dynamic workspace.

Responsibilities

• Prepare and serve a variety of coffee and tea beverages to established recipes and quality standards.
• Maintain knowledge of coffee blends, brewing techniques, and industry trends to provide recommendations.
• Operate and maintain espresso machines, grinders, and brewing equipment.
• Ensure beverages are presented attractively and consistently.
• Capture photographs and content for company social media accounts to highlight café offerings and community engagement.
• Assist Community Associates in managing the location calendar, ensuring meeting rooms and onsite resources are scheduled appropriately.
• Maintain accurate and up-to-date member database information.
• Support Community Associates with mail handling, including sorting, delivering mail to offices, and scanning.
• Maintain and stock shared kitchen spaces and common areas, ensuring they remain clean and well-organized.
• Conduct regular inventory checks and coordinate procurement of café and kitchen supplies.
• Assist in general cleaning duties to maintain a tidy and hygienic workspace.
• Provide a warm, welcoming atmosphere for all members and guests, ensuring a high standard of customer service.
• Customize the café experience to meet individual member preferences.
• Engage with members to foster a sense of community and enhance their overall experience.

Requirements

• Previous barista or hospitality experience preferred.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail-oriented with a focus on cleanliness and organization.
• Proficiency in scheduling tools and basic administrative tasks.
• Experience with inventory management and procurement is an asset.
• Ability to capture and create engaging social media content is a plus.
• Must be able to stand for extended periods.
• Ability to lift up to 25 lbs.
• Flexible schedule may be required, including early mornings and occasional weekends.
• Comfortable working in a collaborative and social environment.

Skills

• Customer service
• Interpersonal skills
• Multitasking
• Scheduling tools
• Administrative tasks
• Inventory management
• Procurement
• Social media content creation

Benefits

• Comprehensive health and medical benefits package
• Health Spending Account
• Employee and Family Assistance Program
• Flexible Paid Time Off
• Professional Development Funds and Resources
• Complimentary tea, coffee, and snacks
• Vibrant team culture with collaborative and inspiring colleagues

About the Company

• iQ Offices is a Great Place to Work® Certified™ company, committed to creating a supportive and empowering environment.
• A winning team driven by collaboration, innovation, and success.
• Creates inspiring workplaces that empower members to thrive.
• Canada’s largest Canadian-owned coworking provider, grown from a single location in 2012.
• Offers flexible terms, stunning interiors, and top-tier service in prime downtown locations.
• Core Values: CARE (authenticity, empathy, respect), CURIOSITY (explore, learn, improve), IMPACT (curate lasting experiences), OWNERSHIP (pride, outcomes, excellence).

Equal Opportunity

• An equal-opportunity employer committed to fostering diversity and inclusion.
• Considers employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.
• Dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone.
• Contact hr@iqoffices.com for accommodation requests.