About the Role
Lead global data, governance, and operational infrastructure for proxy research, voting execution, and client delivery. Ensure data accuracy, completeness, and governance across global markets for high-quality, scalable, and timely service. Oversee end-to-end data workflows, quality controls, operating models, and process improvements. Partner with stakeholders to strengthen data integrity, improve operational efficiency, and support business growth.
Responsibilities
- Lead global data operations supporting proxy research, voting execution, and client deliverables.
- Establish and oversee data quality controls, validation processes, and governance standards.
- Manage end-to-end operational workflows, ensuring timely execution and alignment with service levels and business priorities.
- Define and evolve the global operating model, including workflows, ownership, escalation paths, controls, and performance metrics.
- Drive automation, standardization, and continuous improvement to improve scale, efficiency, and risk management.
- Partner with Technology, Product, Research, Policy, Client Service, and Business teams for effective data management and platform execution.
- Identify operational, data, and control risks; develop mitigation plans and escalation frameworks.
- Lead change management efforts for new tools, workflows, data practices, market expansion, regulatory developments, and evolving client needs.
- Establish KPIs and reporting routines to monitor data quality, productivity, risk, and service delivery performance.
Requirements
- Bachelor’s degree in Finance, Economics, Data Analytics, Business, Information Systems, or a related field, or equivalent experience.
- 10+ years of experience in data operations, data governance, financial services operations, proxy voting, corporate governance research, or a related global operating environment.
- Proven experience leading complex, data-driven operations supporting client-facing services at scale.
- Strong background in data governance, quality controls, validation frameworks, operational risk management, and scalable process design.
- Demonstrated ability to translate business requirements and operational rules into structured data workflows and controlled execution processes.
- Experience leading global or multi-region teams, workflows, or operating models in a deadline-driven environment.
- High attention to detail with a strong commitment to data integrity, operational accuracy, and service excellence.
Skills
- Leadership
- Analytical skills
- Problem-solving skills
- Communication skills
- Stakeholder management
- Automation
- Workflow tools
- Data platforms
- Technology-enabled operating models
Experience Level
- 10+ years of experience
Education Level
- Bachelor’s degree in Finance, Economics, Data Analytics, Business, Information Systems, or a related field, or equivalent experience
- Advanced degree preferred
About the Company
- Global technology leader with expertise and transformative technology.
- Helps clients and the financial services industry operate, innovate, and grow.
- Powers investing, governance, and communications for clients.
- Drives operational resiliency, elevates business performance, and transforms investor experiences.
- Technology and operations platforms process over 7 billion communications annually.
- Underpins daily average trading of over $15 trillion in equities, fixed income, and other securities globally.
- Certified Great Place to Work®.
- Part of the S&P 500® Index.
- Employs over 15,000 associates in 21 countries.
- Committed to creating an engaging, collaborative, inclusive, and healthy workplace.
- Leading provider of technology, communications, and data and analytics solutions.
- Believes associates are the most important asset.
- Encourages professional development opportunities.
- Provides educational opportunities, including formal classes, training programs, and events.
- Offers 100% virtual delivery for development programs in a hybrid working model.
- Provides access to 8,500+ online courses via LinkedIn Learning.
Equal Opportunity
- Dedicated to fostering a collaborative, engaging, and inclusive environment.
- Committed to providing a workplace that empowers associates to be authentic and bring their best to work.
- Ensures Broadridge is a community that recognizes and celebrates everyone’s unique perspective.
- Uses AI-based tools in recruiting to support recruiters and hiring managers.
- All employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws.
- Honesty and transparency are critical to the hiring process.
- Falsifying, misrepresenting, or disguising information will result in disqualification.
