About the Role
Restoration Estimators assess and scope damage to residential and commercial properties after events like fire or flood. This role involves working with owners, adjusters, and Project Managers to facilitate cleanup and repair, accurately scoping projects, and securing work for production teams. Restoration Estimators are crucial in restoring communities by providing estimates for full rebuilds, building relationships with insurance professionals, and communicating project expectations to property owners. The role offers autonomy and continuous learning opportunities.
Responsibilities
- Meet operational objectives for sales, gross margin, and brand experience.
- Track metrics, including Net Promoter Score, during bi-weekly GS&R meetings.
- Communicate project expectations clearly with project managers and adjusters, including onsite as needed.
- Profitably scope estimates and secure project initiation.
- Communicate and document change orders and insurance supplements.
- Ensure projects complete within profit range and meet service level agreements.
- Participate in the on-call rotation, serving as a point of contact for new losses during evenings and weekends.
- Establish relationships with business owners, insurance professionals, and Third-Party Administrators (TPAs).
- Seek partnerships to enhance team performance.
Requirements
- Prior experience in a property restoration company.
- Proficiency in Xactimate and Symbility.
- Sound planning and organizational skills.
- Excellent communication and presentation skills.
- Valid Driver’s license and satisfactory driving record.
Skills
- Xactimate
- Symbility
- Planning
- Organizational skills
- Communication
- Presentation skills
Work Type
- Full-time
- On-call rotation
Experience Level
- Prior experience in property restoration
Salary/Compensations
- Base salary plus commission with unlimited earning potential
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Ongoing Leadership Development Program and industry events
- One on One mentorship
- Cell phone provided by company
- Computer provided by company
About the Company
- Industry leader in restoration and reconstruction for insurance providers and commercial properties across the United States and Canada.
- Built on principles of customer service, dynamic decision-making, and leadership, supporting rapid growth.
