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About the Role
The R&I team empowers the business with a deep understanding of live music fans. This role supports the research needs of the business, combining a passion for live music with expertise in research methodologies, data analysis, and storytelling. The manager will gather, analyze, and synthesize research to enhance the live event experience and deliver actionable insights for audience connection.
Responsibilities
- Support embedding data and insights across the organization.
- Translate research and data into clear, actionable insights using internal sources, third-party tools, and thought leadership research.
- Design and manage primary and secondary research projects, including survey design and execution.
- Analyze and synthesize data to create compelling narratives about fans, live music, and brand opportunities.
- Build and manage relationships with external research vendors.
Requirements
- Proven experience in market research and/or consumer insights (client or agency side).
- Strong knowledge of both qualitative and quantitative methodologies, including end-to-end project experience.
- Experience across a variety of research methodologies and data sets.
- Experience in both B2B and B2C research (preferred).
- Background in multiple industries (preferred).
Skills
- Skilled at turning data and metrics into meaningful narratives.
- Excellent written and verbal communication.
- Strong analytical mindset and attention to detail.
- Commercially minded, with the ability to link insights to business goals.
- Proficiency in Q, SPSS, DisplayR, or equivalent.
- Proficiency in social listening platforms.
- Proficiency in data visualization tools for dashboarding and reporting (preferred).
Location
- Farringdon, London
Work Type
- Full time
- 6 month fixed term contract
Experience Level
- Proven experience in market research and/or consumer insights (client or agency side)
- Experience across a variety of research methodologies and data sets
- End-to-end project experience in qualitative and quantitative methodologies
Benefits
- Tickets to shows and festivals
- Unlimited annual leave
- Use of arcade games in the basement games room
- Onsite gym equipment
- Fitness and meditation classes
- Fully stocked complimentary coffee bar with barista
- Heavily subsidized lunch options
- Regular staff events, including speakers and open mic nights
- Generous vacation
- Healthcare benefits
- Retirement benefits
- Student loan repayment
- Tuition reimbursement
- Six months of paid caregiver leave for new parents, including fostering
- Roadie Babies program for new parents on work trips
- Free live events through exclusive employee ticketing program
About the Company
- World’s leading live entertainment company.
- Comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management.
- Ticketmaster is the global event ticketing leader.
- Live Nation Concerts is the largest provider of live entertainment.
- Artist Nation Management is a leading artist management company.
- Live Nation Media & Sponsorship delivers music marketing programs across 1,000 brands.
- Recognized for seven years as a Great Place to Work®.
- Named one of Fortune’s World’s Most Admired Companies.
- Specializes in all aspects of the live entertainment industry, including ticketing, venue development, concert promotion, sales, brand partnerships, and artist management.
- Operates in over 40 international markets.
Equal Opportunity
- Committed to diversity and inclusion, fostering an inclusive environment.
- Encourages employees to bring their whole self to work and supports work-life balance.
- Supports professional and personal development.
- Encourages applications irrespective of gender identity, race, sexual orientation, religion, age, disability status, or caring responsibilities.