Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs for Solutions Deployment Managers, Technical Deployment Managers, Project Managers, and Advisors. The ideal candidate is proactive, detail-oriented, drives projects to completion, and serves as a critical liaison between the Professional Services team and the broader business.

Responsibilities

Design and deliver comprehensive enablement programs, including new hire onboarding and ongoing training for the Professional Services team, covering technical skills, product knowledge, and communication strategies.
Utilize a backward-planning approach to anticipate future enablement needs, ensuring training is ready before product launches or process changes. Drive initiatives to completion, preventing project stalls.
Serve as a primary point of contact between the Professional Services team and other departments (Product, Marketing, Revenue Operations). Inform the Professional Services team of business changes and communicate their needs to other groups.
Collaborate with subject matter experts to transform knowledge into structured training materials. Ensure internal documentation, forms, and processes are up-to-date and accessible.
Facilitate training sessions and workshops. Establish weekly communication with Professional Services leadership for project updates and upcoming initiatives. Maintain a project management dashboard for project visibility and accountability.

Requirements

Passion for enabling others
Collaborative spirit
Demonstrated ability to get things across the finish line
Thrive in a dynamic, fast-paced environment

Skills

Exceptional communication and facilitation skills
Ability to communicate complex topics clearly
Ability to facilitate engaging training sessions
High proactivity
Self-starter
Anticipates needs and drives projects forward independently
Strong organizational skills
Methodical approach to project management and planning

Location

Hybrid
Onsite (Tuesday-Thursday)

Work Type

Hybrid

Experience Level

3+ years in enablement or learning and development role
Experience with technical or post-sales teams (preferred)

Salary/Compensations

Competitive pay
Competitive compensation package

Benefits

Employee Share Purchase Plan (ESPP) at a 15% discount
Health benefits
Paid vacation days
Two company-wide Docebo Days
Floating holidays for cultural celebrations
Birthday off
Family leave coverage
Employee Resource Groups (PRIDE, DWA, BIDOC, Green Ambassadors)
Company-wide events

About the Company

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. Its mission is to help teams move faster, work smarter, and focus on meaningful work, providing intelligent, time-saving tools that personalize learning and eliminate busywork.
The company values the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
Join 900+ Docebians globally.
Docebo creates seamless, AI-powered learning experiences for over 3,000 customers worldwide. It has achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), is recognized as a top SaaS e-learning solution, and is growing exponentially. It is a global company with offices across North America, EMEA, and APAC. The team is guided by six core values: Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact.

Equal Opportunity

Docebo is an Equal Employment Opportunity employer committed to diversity and inclusion. All qualified applicants and employees receive consideration for employment regardless of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other protected category.
As a federal contractor, Docebo is committed to affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate based on protected veteran status or disability and takes affirmative action to employ and advance qualified protected veterans and individuals with disabilities.
Individuals requiring reasonable accommodation or wishing to voluntarily disclose a disability or protected veteran status for their employment application should email recruiting_accommodations@docebo.com, including the position of interest.