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About the Role

Join the Wealth & Investment Management Technology Platform team to power trade management settlements, clearing, and reconciliation systems. Gain hands-on experience with modern engineering and SRE practices, supporting production platforms, troubleshooting issues, and improving system reliability. Work in an Agile environment, building skills in cloud technologies, observability, automation, and distributed systems. This role offers an opportunity to learn, solve complex problems, and make a direct impact on high-visibility platforms.

Responsibilities

Participate in low to moderately complex initiatives and projects, including installation, upgrades, and deployment efforts
Identify opportunities for service quality and availability improvements within the technology domain environment
Design, code, test, debug, and document for low to moderately complex projects and programs, including upgrades and deployments
Review and analyze technical assignments or challenges related to low to medium risk deliverables, requiring research, evaluation, and selection of alternative technology domains
Present recommendations for resolving issues or escalate issues as needed to meet established service level agreements
Exercise independent judgment while developing understanding of technology domain security and compliance requirements
Provide information to technology colleagues, internal partners, and stakeholders

Requirements

2+ years of software engineering experience, or equivalent demonstrated through work experience, training, military experience, or education
2+ years of experience in application/platform support, troubleshooting complex production and system issues
Experience with observability tools such as Splunk, AppDynamics, and ThousandEyes
Familiarity with ITIL processes, including incident, problem, and change management
Experience with job scheduling and monitoring tools (e.g., AutoSys) and database query tools (SQL)
Familiarity with monitoring and visualization platforms such as Grafana
Experience working in Agile environments, including use of Kanban boards
Exposure to CI/CD and platform technologies such as Harness, OpenShift, and/or Kubernetes
Basic understanding of system architecture, including APIs, microservices, and distributed systems
Experience supporting cloud or hybrid environments (e.g., Azure, AWS, or OpenShift)
Experience with scripting or automation (e.g., Python, PowerShell, Bash) to improve operational efficiency
Experience supporting batch processing and job monitoring in production environments
Ability to analyze logs, metrics, and traces to identify root causes and performance trends
Experience participating in on-call rotations and handling Sev1/Sev2 production incidents
Understanding of Site Reliability Engineering (SRE) principles, including SLAs, SLIs, and SLOs
Experience defining or improving monitoring, alerting, and dashboards
Strong ability to build and maintain relationships with stakeholders and vendor partners
Strong analytical, problem-solving, and critical-thinking skills
Effective written and verbal communication across technical and business teams
Ability to manage multiple priorities in a fast-paced production environment
Ability to work on-site at posted location

Skills

Software engineering
Application/platform support
Troubleshooting production issues
Splunk
AppDynamics
ThousandEyes
ITIL processes
Incident management
Problem management
Change management
Job scheduling (AutoSys)
Job monitoring (AutoSys)
Database query tools (SQL)
Grafana
Agile methodologies
Kanban boards
CI/CD
Harness
OpenShift
Kubernetes
System architecture
APIs
Microservices
Distributed systems
Cloud environments (Azure, AWS, OpenShift)
Hybrid environments
Scripting (Python, PowerShell, Bash)
Automation
Batch processing
Log analysis
Metric analysis
Trace analysis
On-call rotations
Site Reliability Engineering (SRE) principles
SLAs
SLIs
SLOs
Monitoring definition
Alerting definition
Dashboard improvement
Relationship building
Analytical skills
Problem-solving skills
Critical-thinking skills
Written communication
Verbal communication
Prioritization

Location

On-site

Work Type

On-site

Experience Level

2+ years of software engineering experience
2+ years of experience in application/platform support

Salary/Compensations

$37.02 - $63.94

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance
Critical illness insurance
Accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

About the Company

Wells Fargo & Company (NYSE: WFC) is a leading financial services company with approximately $2.1 trillion in assets.
The company provides a diversified set of banking, investment, and mortgage products and services, as well as consumer and commercial finance.
Services are delivered through four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.
Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.