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About the Role
Join us to make a meaningful impact, embracing the Power of One. We aim to be an employer of choice where Associates can grow their careers caring for others. For over a century, we have served the healthcare needs of Memphis and the Mid-South. This role performs activities to ensure timely workflow for the physician practice, assisting the Physician Practice Manager with scheduling, patient information collection, and payment processing. The incumbent will be cross-trained in manager's functions and models behavior aligned with MLH Mission, Vision, and Values, contributing to community care through compassion, service, and excellence.
Responsibilities
- Perform activities for effective and timely physician practice workflow.
- Assist the Physician Practice Manager in all office operations.
- Ensure appropriate scheduling of appointments.
- Collect and record patient demographic and financial information.
- File and collect payments from responsible parties.
- Perform general office duties.
- Schedule patient appointments.
- Receive and register patients.
- Obtain pre-certifications and referrals for arriving patients.
- Complete and distribute patients’ medical and financial records.
- Complete tasks related to billing for office visits.
Requirements
- High School Diploma or Equivalent
- 1-3 years of experience in a healthcare or medical office environment
Skills
- Proficiency in word processing and spreadsheet programs
- Ability to use standard office equipment
- Strong verbal and written communication skills
- Ability to handle stressful situations
Location
- Memphis, Mid-South
Experience Level
- 1-3 years of experience
Education Level
- High School Diploma or Equivalent
Benefits
- Recognition and rewards
- Treated with respect
- Opportunities for learning, growth, and career building
About the Company
- A healthcare provider serving Memphis and the Mid-South for over a century.
- Strives to be an employer of choice, fostering talent and career growth.
- Mission-driven to care for the community with compassion, service, and excellence.
- Values family, team, and a "Power of One" culture committed to high standards of care and unity.
- Operates one of the South's largest medical centers in Memphis.
- Committed to providing high-quality, innovative, and compassionate care.