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About the Role

Lead strategy, growth, and key client relationships for defined accounts. Drive account performance by partnering with business unit leaders to advance strategic plans, support commercial opportunities, and coordinate execution. Responsible for overall account health, including revenue, margin, and client satisfaction, through strong cross-functional partnership and effective orchestration across Trinity’s business units.

Responsibilities

• Own the end-to-end account planning process, including revenue strategy, whitespace assessment, account objectives, forecasting, and risk mitigation.
• Build and maintain senior-level client relationships, serving as the client’s primary advocate and voice within Trinity.
• Partner closely with the Account Network (aNet) Lead to align targets, margin expectations, commercial strategy, and long-term account priorities.
• Own the full commercial performance of assigned account(s), with responsibility for both revenue growth and profitability through strategic planning, opportunity development, and disciplined margin management.
• Drive cross-collaboration by engaging leaders across business units, ensuring the right mix of generalists and SMEs are leveraged appropriately to execute the account’s workstreams.
• Shape the long-term account roadmap, identifying growth opportunities and ensuring alignment with client needs and Trinity’s capabilities.
• Partner with delivery teams to ensure high-quality execution, proactive issue management, and exceptional client satisfaction.
• Lead procurement-facing discussions, including pricing, scope of negotiation, and strategic deal shaping.
• Monitor account performance, including pipeline, demand, and client health, escalating issues, and mobilizing resources when needed.

Requirements

• Proven success in growing and scaling offerings within prioritized accounts.
• Deep knowledge of advanced consulting methodologies, tools, and technology-enabled solutions.
• Strong track record of business development, revenue growth, and margin management experience.
• Experience leading cross-business unit or multidisciplinary teams, including generalists, SMEs, and technical specialists.
• Proven track record influencing C-suite executives and navigating complex client organizations.
• Defines and drives the long-term account strategy, balancing growth ambition, commercial priorities, and risk to deliver sustainable revenue and performance outcomes.
• Builds and advances senior-level client relationships, operating as the client’s primary advocate and strategic partner while influencing C-suite stakeholders and navigating complex client organizations.
• Leads pricing, scope negotiation, and strategic deal shaping; exercises disciplined commercial judgment to grow revenue while protecting margin and long-term account health.
• Orchestrates multidisciplinary delivery teams across Business units, ensuring the right mix of talent, aligned ways of working, proactive risk management, and consistently high-quality client outcomes.
• Monitors account health, including pipeline, demand, client satisfaction, and margin, and mobilizes resources or escalates issues to sustain performance and long-term account viability.

Skills

• Exceptional analytical skills
• Exceptional communication skills (written and verbal)
• Exceptional interpersonal skills
• Highly collaborative team player
• Ability to influence across functions
• Proficiency in Microsoft Word
• Proficiency in Microsoft PowerPoint
• Proficiency in Microsoft Outlook
• High attention to detail
• Strong organizational skills
• Strong time management skills
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Emotional intelligence
• Growth mindset
• Ability to build trust and credibility with senior clients and internal leaders
• Ability to adapt presence, judgment, and engagement to complex, high-stakes environments
• Ability to maintain composure and perspective amid commercial pressure and ambiguity
• Resilience and thoughtful leadership
• Ability to incorporate feedback and learn from outcomes
• Collaboration
• Ability to operate as a true partner to the aNet Lead
• Ability to integrate diverse contributors across Business units into a cohesive, accountable account team
• Ability to navigate competing perspectives and priorities
• Strategic thinking
• Ability to shape a clear, long-term account direction
• Ability to anticipate shifts in client context or risk and adjust strategy
• Ability to connect near-term decisions to the broader account narrative
• Decision-making skills
• Ability to exercise sound judgment on pricing, scope, resourcing, and prioritization
• Ability to escalate risks decisively and mobilize solutions
• Ability to balance immediate opportunities with long-term account health

Experience Level

• 15+ years of experience in client leadership, strategic account management, consulting, or professional services, ideally within life sciences or a related domain.

Education Level

• Bachelor’s degree required
• Advanced degree preferred

Salary/Compensations

• Minimum of $260,000
• Eligible for an annual discretionary performance bonus

Benefits

• Annual discretionary performance bonus

About the Company

• Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence.
• Blends deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform.
• Accelerates clarity and confidence at every step of the commercialization journey, from pre-launch to scale to loss of exclusivity.
• For more than 30 years, the world’s leading pharmaceutical, biotech, and medtech companies have relied on Trinity’s foresight, execution, and partnership.
• Delivers confident product launches, decisive market advantage, and measurable patient impact.
• Expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents.
• Sets new industry standards in quality, responsiveness, and client partnership.

Equal Opportunity

• Trinity Life Sciences is an equal opportunities employer and welcomes applications from all qualified individuals.
• Inclusion and Engagement (I&E) are at the heart of how Trinity works and grows together.
• The I&E model moves beyond representation to focus on connection, collaboration, and shared purpose.
• Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully.
• By embedding I&E principles into the culture, belonging and engagement are part of how teams are built, decisions are made, and excellence is delivered.
• Trinity will not tolerate any form of discrimination or harassment.
• Encourages applicants of all ages and identities.