About the Role
MDCalc is a widely used medical reference for clinical decision tools, essential for clinicians to achieve better patient outcomes. This role focuses on driving improvements in how clinicians find, use, and return to MDCalc. The Product Analyst will own projects from discovery to launch and iteration, collaborating with Engineering, Design, and Data to translate user insights and business goals into shipped products, creating real clinical utility at scale.
Responsibilities
- Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
- Drive each project from problem definition through scoping, delivery, and post-launch measurement
- Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
- Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
- Define success metrics and work with Data to instrument and evaluate activation flows
- Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
- Partner with Engineering and Data on personalization capabilities, including favorites, recents, and specialty-based recommendations
- Write clear product requirements, user stories, and acceptance criteria for Engineering and Design
- Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
- Use data to identify issues post-launch, measure outcomes, and drive continuous improvement
Requirements
- 3+ years of product analyst experience, with at least one role focused on consumer or professional end-user products
- Startup experience strongly preferred, particularly in 0→1 environments building products, processes, or systems from the ground up
- Comfort operating in ambiguity, moving quickly, and taking full accountability for outcomes
- Demonstrated ability to own projects end to end, from discovery and definition through launch and measurement
- Comfort with engagement metrics, including retention curves, activation funnels, session depth, and return visit rate
- Strong written communication skills across requirements, specs, and stakeholder updates
- Experience working cross-functionally with Engineering, Design, and Data teams
- Healthcare, clinical, or professional tool experience a plus but not required
- Familiarity with experimentation and A/B testing frameworks
Skills
- Engagement metrics analysis
- Written communication
- Cross-functional collaboration
- Experimentation and A/B testing frameworks
- Linear
- Notion
- Snowflake
- Fullstory
- Metabase
- Personalization systems
- Recommendation logic
Location
- Greenwich Village, NYC
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years of product analyst experience
Benefits
- Opportunity to make a significant impact in medicine
- Medical, Dental, & Vision coverage, with option to extend to dependents
- Company-sponsored short-term insurance
- Fully-paid 8 week parental leave, after 6 months of employment
- Company-sponsored 401k, after 3 months of employment
- Unlimited vacation for salaried roles
- Tri-annual company offsites to connect, reflect, and plan
- Work from home monthly stipend
- Hybrid work environment with a great team office in Greenwich Village, NYC
- Culture of fun and motivated team members dedicated to a greater mission
About the Company
- MDCalc, established in 2005, is the most broadly used medical reference for clinical decision tools and content, actively used by over 65% of physicians worldwide.
- It provides evidence-based tools and content to millions of medical professionals globally, supporting 50+ specialties and covering 200+ patient conditions.
