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About the Role
Performing a critical role in the Parts Department, the Parts Sales Manager is responsible for achieving revenue and profit goals by increasing our parts influence in our markets. This role is responsible for developing and managing sales in the New York and Connecticut market through innovative and collaborative endeavors that meet the needs of the business, the bus industry, and our customers overall. The Parts Sales Manager receives guidance in terms of broad goals and overall objectives and is responsible for identifying, developing and implementing policies and procedures that enhance our position in the marketplace and ultimately increase sales. This position will oversee a sales team, conduct business reviews with key accounts, set sales objectives, and monitor competitive and market intelligence.
Responsibilities
- Supervise and coach the external sales team across assigned territories.
- Define and track team performance objectives.
- Support team members' skill development and goal achievement.
- Foster a culture of innovation and adaptability to emerging industry trends.
- Collaborate with marketing, purchasing, and customer service to align commercial strategies.
- Develop and maintain relationships with key accounts through regular business reviews.
- Identify new business opportunities and drive sales growth.
- Design and implement account strategies tailored to customer needs.
- Ensure customer satisfaction and deliver effective after-sales support.
- Define and implement promotional strategies, including pricing policy, seasonal campaigns, and product positioning.
- Represent the company at industry seminars, trade shows, and professional events.
- Monitor market trends and identify growth opportunities.
- Analyze competitor activity and propose strategic adjustments.
- Track key performance indicators (KPI) and produce regular sales and forecast reports.
- Propose solutions based on in-depth analysis of customer needs and industry trends.
- Perform other duties as assigned.
Requirements
- Experience in team management and positive leadership.
- Ability to analyze market data and formulate strategic recommendations.
- Ability to substantiate decisions and actions with supporting rationale.
- Speech and hearing sufficient for regular in-person and telephone communication.
- Ability to write or type sufficiently to communicate.
- Maintain manual hand and finger dexterity for frequent computer and mouse use.
- Frequently lift and handle up to 25lbs.
- Occasionally lift and handle objects 26 to 50lbs.
- Occasionally lift and handle objects weighing over 100 lbs. with assistance.
- Ability to sit, stand, walk, bend/stoop, crouch/kneel, push/pull, reach, and balance to move around parts room and shop area.
- Ability to move through the facility to observe job performance and adherence to safety guidelines, including climbing ladders and stairs.
- Ability to drive a vehicle for company-related business.
Skills
- Excellent negotiation skills.
- Customer relationship management skills.
- Strategic mindset with the ability to anticipate market trends.
- Autonomy and initiative in managing sales and teams.
- Positive leadership that fosters a collaborative and motivated work environment.
- Solutions and innovation-oriented, with openness to new ways of working.
- Strong team player with the ability to positively influence stakeholders.
Location
- New York market
- Connecticut market
- Travel to Canada
Work Type
- Full-time
- Monday thru Friday
- Day shift
- Approximately 50% travel
Experience Level
- Minimum of 3 - 5 years’ experience in external sales management
- Minimum of 3 - 5 years’ experience in key account management
- Ideally in the Parts and distribution sector
Education Level
- Bachelor’s degree in business management or related studies preferred
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance $50,000
- Voluntary Life Insurance
- Supplemental AFLAC Benefits
- Flexible Spending Account
- Health Savings Account with Company Contribution
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off (PTO)
- 10 Paid Holidays