Customer Advisor at B&Q | Greater London, England, GB | Rezi

Customer Advisor at B&Q

Customer Advisor

B&Q · Greater London, England, GB

1 months ago

Customer Advisor

B&Q · Greater London, England, GB

a month ago
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About the Role

Provide expert advice and guidance to customers on home improvement projects, focusing on sales, stock management, display setup, and maintaining store appearance, with a primary goal of delivering excellent customer service.

Responsibilities

  • Get to know customers and their home improvement projects.
  • Manage sales activities.
  • Manage stock.
  • Set up displays.
  • Ensure store presentation is excellent.
  • Learn paint-mixing and timber cutting.
  • Deliver exceptional customer service.

Requirements

  • Eager to help and learn.
  • Passionate about home improvement.
  • Friendly and outgoing demeanor.
  • Enjoy helping others.
  • Willingness to learn new technology and work methods.
  • Strong teamwork skills.
  • Flexibility to work weekends, evenings, and bank holidays.

Skills

  • Customer service
  • Sales
  • Stock management
  • Display setup
  • Paint-mixing
  • Timber cutting
  • Teamwork
  • Adaptability to new technology

Location

  • Woodgreen
  • UK
  • Onsite

Work Type

  • Part-time
  • 12 hours per week
  • Fixed Term Contract (3 months)
  • Shifts available Monday - Sunday, 6:00 AM - 10:00 PM

Salary/Compensations

  • £13.91 per hour (inclusive of £0.81 per hour store-specific location allowance)

Benefits

  • Competitive salary
  • Award-winning pension scheme
  • ShareSave options
  • 6.6 weeks holiday
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts
  • Colleague wellbeing benefits
  • Generous breaks

About the Company

  • Empower customers to improve their homes and lives.
  • Provide ideas, advice, tools, and confidence for home improvement.
  • Committed to diversity and representation within the communities served.

Equal Opportunity

  • Committed to a diverse and representative workforce.
  • Foster an environment where everyone belongs and has equal opportunities.
  • Provide access to colleague and ally networks to promote diversity and inclusion.
  • Offer recruitment adjustments for application or interview processes.