About the Role
This role involves providing end-to-end product design leadership across multi-team programs and high-value consulting services to shape client digital product strategy. The Principal Product Designer sets quality benchmarks, motivates teams, and fosters client relationships. Responsibilities include coaching and supporting designers, defining product direction and strategy, championing user needs, and collaborating with Product and Technology teams. The role reports to the Business Unit Product Director and focuses on delivering client outcomes, defining product strategy, ensuring digital product quality using Human-centered, Lean, and Agile methodologies, empowering designers, and leading product discipline.
Responsibilities
- Successfully deliver client outcomes across multiple teams and programs
- Consult clients to define and execute winning product strategies
- Ensure quality of digital product development using Human-centred, Lean, and Agile methodologies
- Empower, coach, mentor, and support product designers
- Provide product discipline leadership
- Lead and support design strategy and implementation from discovery through delivery
- Deliver value with designs, balancing agility with holistic thinking
- Design and facilitate business value proposition and creative workshops and design sprints
- Work within cross-disciplinary digital teams on design and front-end implementation, creating design systems, style guides, prototypes, and other assets
- Work in Agile/Lean methodologies to experiment and make data-driven design decisions
- Drive continuous improvement and quality by championing design principles
- Engage clients and teams to balance business goals, technical constraints, and user needs in proposed designs
- Seed and scale design strategy and systems across programs of work
- Inspire and influence to gain shared and early buy-in for design processes and outcomes
- Contribute at a leadership level to client engagement success with commercial awareness and account strategy input
- Coach and align teams and clients on Design Thinking, Lean, and Human-Centred Design
- Guide and support colleagues and stakeholders through divergent and convergent cycles with tact, empathy, and conviction
- Work with Directors on sales activities, supporting shaping and closing new sales opportunities
- Collaborate with Principal Delivery and Technology roles to foster team autonomy
- Support product roadmap activities to shape user-centric backlogs and high-value delivery outcomes
- Collaborate with clients and stakeholders to deliver business and user value through product strategy and designs
- Communicate design decisions with confidence to influence long-lasting change
- Set and implement product design strategy and frameworks for complex client problems
- Align and manage stakeholders on product strategy and desired outcomes through influence and diplomacy
- Advocate and introduce user-centred, lean/agile processes to clients
- Break down complex concepts to communicate design value and recommended approaches
- Actively contribute to developing the product design discipline within Red Badger
- Care for people’s careers and wellbeing
- Line-manage, support, and inspire designers to develop
- Support recruitment and growth of design disciplines
- Proactively share knowledge and elevate the design discipline within Red Badger
- Support the development of Red Badger’s design approach and strategy
- Foster and facilitate a culture of valuable design criticism and feedback
- Elevate the role of design within the company and the industry
- Provide product and design discipline thought leadership and contribute to Red Badger's brand growth
- Write and speak publicly about design work and practices
- Champion Red Badger’s ways of working: cross-functional teams, continuous value delivery, quality building
- Act as an ambassador for Red Badger, advocating for 'doing the right thing' and 'doing the thing right'
Requirements
- Strong experience working in lean/agile methodologies, including Scrum and Kanban
- Strong working knowledge of industry-standard tools, such as Figma
- Aptitude to learn and introduce new tools and methodologies
- Experience leading product design implementation and practices as part of a cross-functional team or program
- Experience working closely with engineers, data insights, user research, and quality assurance disciplines
- Consulting experience working with clients, presenting design concepts, and leading product strategy development and implementation
- Extensive experience in all digital product lifecycle phases from discovery and influencing product backlog to delivery
- Experience bringing digital user-centric products to life
- Experience designing complex digital product solutions across multiple channels like mobile-first responsive web applications and mobile native apps
- Hiring and line management experience including coaching and mentoring
- Ability to contextualise product design decisions and recommendations to persuade clients through empathy and diplomacy
- In-depth knowledge and strong practitioner experience of Human-Centered Design
- In-depth knowledge and strong practitioner experience of Design Thinking
- In-depth knowledge and strong practitioner experience of User Experience Design
- In-depth knowledge and strong practitioner experience of Visual Design
- In-depth knowledge and strong practitioner experience of Business value proposition
- Deep understanding of Brand application
- Deep understanding of UI design
- Deep understanding of Design systems such as Atomic design
- Good working knowledge of User research
- Good working knowledge of User testing
Skills
- Manage design stakeholders and clients at multi-team program level
- Leverage understanding of front-end development to inform design decisions
- Apply product management principles to support the design and delivery of new digital value propositions
- Apply Service Design methodologies to surface insights, design, and test experiences to inform digital product development
- Influence Product Strategy to develop, build, and test new business opportunities
- Leverage emerging technologies to enhance the user experience
- Lead, shape, and close new sales opportunities
- Public speaking or content production experience on lean and agile product design in the industry
Location
- UK-based remote work
- Hybrid (2 days in office, 3 days remote)
- Ability to attend office and/or client site with suitable notice
Work Type
- Contract (3-month initial, likely to extend)
- Full-time
Experience Level
- Principal
Salary/Compensations
- Competitive day rate (Outside IR35)
Benefits
- Annual £2,000 training budget
- Enhanced pension with employer contribution of up to 5% of your salary
- Group Life Insurance
- Income Replacement Benefit
- Critical Illness Cover
- Private Medical Insurance
- Choice of hardware and mobile phone
- £2,000 home-office set up budget and contribution to home broadband
- Matched (pre-tax) charity GAYE donations
- Cycle to work scheme
- Enhanced parental leave
About the Company
- Red Badger
Equal Opportunity
- Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer.
- We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour.
- We are fully focused on equality, and we believe that the fascinating differences that make us all unique enable us to continue doing amazing work for our clients.
