About the Role
Take responsibility for your own SMB portfolio and actively drive growth at Agicap in Berlin.
Responsibilities
- Manage a portfolio of approximately 400 customers independently.
- Focus on relationship management, revenue assurance, and growth.
- Guide customers post-onboarding.
- Plan strategically (EBRs).
- Resolve friction points, including in demanding escalation meetings.
- Negotiate renewals.
- Manage churn requests.
- Qualify upsell potentials (demos) for Expansion Managers.
- Maintain CRM meticulously.
- Optimize processes.
- Share best practices within the team.
Requirements
- Passion for sales.
- Ideally, initial B2B sales experience.
- Strong communication skills.
- Ability to handle churn requests confidently.
- High level of self-organization.
- Structured approach.
- Ability to prioritize effectively.
- Stress resilience, maintaining a positive and solution-oriented attitude.
- Analytical and goal-oriented mindset.
- Willingness to provide feedback for product development.
Location
- Berlin
Experience Level
- Initial B2B sales experience
Benefits
- Significant personal responsibility and creative freedom.
- Rapid professional development in a dynamic environment.
- Strong team cohesion and mutual support.
- Monthly lunch benefit (€108).
- Loyalty bonus: monthly shopping voucher after one year (e.g., for Urban Sports).
About the Company
- Opportunity to contribute to a leading European Fintech with high growth.
- Work in an international, ambitious team with a strong growth mindset.
