Account Manager (m/w/d) – SMB Portfolio at Agicap | Berlin, Germany | Rezi

Account Manager (m/w/d) – SMB Portfolio at Agicap

Account Manager (m/w/d) – SMB Portfolio

Agicap · Berlin, Germany

1 months ago

Account Manager (m/w/d) – SMB Portfolio

Agicap · Berlin, Germany

2 months ago
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About the Role

Take responsibility for your own SMB portfolio and actively drive growth at Agicap in Berlin.

Responsibilities

  • Manage a portfolio of approximately 400 customers independently.
  • Focus on relationship management, revenue assurance, and growth.
  • Guide customers post-onboarding.
  • Plan strategically (EBRs).
  • Resolve friction points, including in demanding escalation meetings.
  • Negotiate renewals.
  • Manage churn requests.
  • Qualify upsell potentials (demos) for Expansion Managers.
  • Maintain CRM meticulously.
  • Optimize processes.
  • Share best practices within the team.

Requirements

  • Passion for sales.
  • Ideally, initial B2B sales experience.
  • Strong communication skills.
  • Ability to handle churn requests confidently.
  • High level of self-organization.
  • Structured approach.
  • Ability to prioritize effectively.
  • Stress resilience, maintaining a positive and solution-oriented attitude.
  • Analytical and goal-oriented mindset.
  • Willingness to provide feedback for product development.

Location

  • Berlin

Experience Level

  • Initial B2B sales experience

Benefits

  • Significant personal responsibility and creative freedom.
  • Rapid professional development in a dynamic environment.
  • Strong team cohesion and mutual support.
  • Monthly lunch benefit (€108).
  • Loyalty bonus: monthly shopping voucher after one year (e.g., for Urban Sports).

About the Company

  • Opportunity to contribute to a leading European Fintech with high growth.
  • Work in an international, ambitious team with a strong growth mindset.