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About the Role
Vapi is hiring two Revenue Operations Senior Managers to build a world-class revenue engine, bridging strategy and execution. This generalist role involves Pricing Strategy, GTM Engineering, Process/Project Management, Enablement, and Analytics, empowering Go-To-Market teams in a high-velocity, technical AI environment.
Responsibilities
- Drive operational improvements to pricing, including discount thresholds, approvals, and order form generation.
- Build and maintain systems and automations for revenue motion, including Salesforce architecture, workflow automation, data enrichment, and integrations.
- Design and operationalize end-to-end revenue processes, from lead routing and pipeline management to forecasting and handoff protocols.
- Equip Go-To-Market teams with frameworks, playbooks, and training, including onboarding programs, sales coaching, competitive battlecards, and product launch material.
- Build reporting infrastructure and dashboards for GTM leadership, providing visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts.
- Translate data into decisions to improve win rates and deal velocity.
Requirements
- 5+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company.
- Background or strong interest in developer tools, API platforms, or AI infrastructure.
- Exceptional communication skills to translate complex technical concepts into persuasive narratives.
- Builder mindset, thriving in "zero-to-one" environments and creating durable processes from scratch.
Skills
- Revenue Operations
- Sales Operations
- Pricing Strategy
- GTM Engineering
- Process Management
- Project Management
- Enablement
- Analytics
- Communication
- Salesforce architecture
- Workflow automation
- Data enrichment
- Integrations
- Reporting infrastructure development
- Dashboard creation
- Sales coaching
- Training program development
Experience Level
- 5+ years of experience
Benefits
- Competitive salary
- Excellent equity ownership
- Comprehensive health coverage (medical, dental, vision plans)
- Quarterly off-sites
- Flexible time off
- Catered meals
- Transportation
- Gym access
- $10k annual Learning & Development budget
About the Company
- Vapi provides Voice AI that resolves, not transfers.
- It is a platform for deploying voice agents that understand business, listen, adapt, and resolve issues quickly.
- Powers 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life.
- Trusted by 1 million developers building voice agents.
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more, with $72M raised.
- Aims to build the human interface for every business.
- Features an ownership culture with 70% of the company being previous founders.
- Founded by Jordan and Nikhil.
- Values include building worthy products, commitment, urgency, seeking raw input, shared ownership, and direct, kind feedback.