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About the Role

The Key Customer Lead (KCL) department, part of Commercial, supports the strategic execution of insight generation by leading Key Opinion Leaders (KOLs) to define the company's direction. KCL collaborates with Marketing, Sales, and other teams in planning and executing Alexion's Commercial Speaker Program (CSP). KCL members require teamwork, collaboration, advanced professional knowledge, and a team player mindset to thrive within Alexion's culture. This is a field-based senior position within the commercial organization, reporting directly to the BU head.

Responsibilities

Build relationships with KOLs in blood and kidney disease areas.
Train and develop speakers.
Lead strategic execution of marketing and sales through CSP and other marketing initiatives in the blood and kidney disease areas.
Focus on building relationships, training, and developing speakers in the newly added IgAN area.
Lead the IgAN area through CSP and marketing initiatives in collaboration with relevant departments.
Identify KOL profiles and influence mapping.
Create and manage engagement plans for KOL development.
Propose CSPs.
Propose presentation content and core slides for speaker slide deck creation.
Support slide review and lead speakers.
Gain insights into new disease knowledge and treatment changes in relevant disease areas impacting marketing strategy.
Collaborate with Medical Affairs and provide feedback to Marketing.
Train speakers and chairpersons.
Ensure compliance with Alexion's rules during presentations.
Collaborate with field partners like Medical Science Liaisons for complementary KOL development for common customers.

Requirements

Expertise in renal disease.
Strategic thinking.
Strong interpersonal and communication skills.
Objective analytical skills.
High reading comprehension of English papers.
Document creation skills using Excel and PowerPoint.
Project management experience (e.g., CSP seminars).

Skills

Renal disease expertise
Strategic thinking
Interpersonal skills
Communication skills
Analytical skills
English reading comprehension
Excel
PowerPoint
Project management

Work Type

Field-based
Senior position
Full-time

Experience Level

Senior position
Experience in blood/kidney disease area (preferred)
Marketing or sales experience in rare disease area (preferred)
Marketing or sales experience at the time of new product launch (preferred)

Education Level

Bachelor's degree (preferred)

About the Company

Patients and caregivers are central to Alexion's work for over three decades.
Inspired to follow science and innovate for better outcomes for patients and families.
Mission driven by understanding patients as unique individuals, not solely defined by diseases.
Leading rare disease company with diversified projects.
Pioneering legacy in rare diseases, translating complex complement system biology into transformative medicines.
Continues to push scientific boundaries and deepen understanding of rare diseases with patient-centricity.
Innovates and evolves into new areas with unmet needs to help people live their best lives.

Equal Opportunity

Alexion is an Equal Employment Opportunity and Affirmative Action employer.
Committed to fostering a culture of belonging where every person belongs due to their uniqueness.
Employment decisions are not based on race, color, religion, creed, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, parental status, military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness, or other protected characteristics.
Provides reasonable accommodations to candidates and employees.
Participates in E-Verify.