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About the Role

The Director, Operations Compliance is a strategic leadership role responsible for overseeing Operational Assurance, Environment, Health & Safety (EHS) compliance, regulatory affairs, and integrated security and facilities monitoring services across Australia and The Philippines. This role ensures alignment with global standards and local regulatory requirements while embedding a culture of compliance, risk management, and continuous improvement. Operating within Australia’s highly complex regulatory landscape, particularly in relation to critical infrastructure and classified data, the Director serves as the primary interface between Equinix and government stakeholders. The role ensures the organisation not only meets but exceeds regulatory obligations, while actively influencing policy development through engagement and advocacy for pragmatic, risk-based regulation. As a senior leader, the Director partners closely with Executive Management to align compliance strategy with business objectives and leverages regulatory excellence to create a differentiated value proposition for customers.

Responsibilities

Establish and oversee EHS and operational compliance frameworks across sites and regions.
Ensure compliance with international and regulatory standards, including ISO, SSAE 16 / SOC, and PCI-DSS frameworks.
Maintain deep knowledge of Australian regulatory requirements, particularly for critical infrastructure and sovereign operations.
Act as an escalation point for high-risk or enterprise-level compliance issues.
Conduct and oversee root cause analysis of compliance breaches, implementing preventative actions.
Serve as the key intermediary between Equinix and Australian government bodies.
Articulate how operations meet and exceed regulatory expectations, including classified and onshore requirements.
Influence the development of legislation and regulatory frameworks through proactive engagement.
Represent Equinix in industry bodies, advisory boards, and regulatory forums.
Collaborate with the Sales team on customer opportunities and briefings.
Define and approve audit strategy and internal audit plans.
Establish audit criteria, controls, and assurance methodologies.
Provide executive oversight for audit findings and escalations.
Manage the certification portfolio across compliance domains.
Approve new certification initiatives aligned with business and regulatory drivers.
Own and maintain compliance-related management systems and frameworks.
Approve updates ensuring alignment with global, legal, and regulatory requirements.
Develop and maintain local procedures to meet all standards and obligations.
Own and manage budgets using detailed bottoms-up planning and forecasting.
Oversee compliance programs, projects, and global initiatives.
Analyze metrics and performance data to identify risks and improvement opportunities.
Ensure programs meet corporate expectations on budget, timeline, and outcomes.
Define and implement global and regional compliance training strategies.
Ensure capability uplift across data center and operational teams.
Align training programs with regulatory, operational, and strategic requirements.
Lead implementation of compliance frameworks and initiatives.
Drive delivery of global and regional compliance programs.
Provide subject matter expertise on operational security and compliance strategy.
Measure and monitor the effectiveness and health of compliance programs.
Define and track objectives for regional and global teams.
Allocate resources and manage capability investment across the compliance function.
Provide independent oversight and guidance on compliance risk management.
Partner with senior leadership to define strategic direction and compliance objectives.
Translate business strategy into functional and operational plans.
Solve complex, ambiguous challenges where frameworks are evolving or incomplete.
Develop methodologies, evaluation criteria, and governance approaches for compliance programs.
Engage with senior executives, regulators, and key customers on matters of strategic importance.
Lead negotiations and reconcile competing stakeholder priorities.
Position compliance as a strategic enabler and commercial differentiator.
Ensure compliance with Australia’s critical infrastructure and sovereign data requirements.
Strengthen organizational trust with government and regulators.
Translate regulatory complexity into competitive advantage.
Enhance customer trust and differentiate Equinix in the market.
Drive long-term outcomes with decisions impacting up to 5-year horizons.

Requirements

Currently hold NV1 Security Clearance.
Ability to obtain and maintain NV1 Security Clearance.
15+ years of experience in compliance, risk, security, and regulatory leadership.
Extensive experience with standards and audit frameworks.
Experience in incident response or crisis management preferred.

Skills

Trusted advisor to executives and government stakeholders.
Deep expertise and network relationships across regulated environments.
Ability to balance risk, compliance, and commercial outcomes.
Strategic vision and operational excellence.
Ability to position compliance as a business enabler and market differentiator.

Location

Australia
The Philippines

Experience Level

15+ years of experience in compliance, risk, security, and regulatory leadership.
Extensive experience with standards and audit frameworks.
Experience in incident response or crisis management.

Education Level

Bachelor’s or Master’s degree in a relevant discipline preferred.
Assurance certifications highly regarded (e.g., ISO lead auditor/implementer).

About the Company

Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable innovations.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining the operations team means maintaining and evolving critical infrastructure that powers the digital world and delivers real impact.
Equinix fosters belonging, purpose, and a team that welcomes you, empowering employees to do their best work.

Equal Opportunity

Equinix is committed to an employment process open to all individuals, including those with a disability.
Qualified candidates needing assistance or accommodation should complete the provided form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants receive consideration for employment without unlawful discrimination based on race, color, religion, creed, national origin, ancestry, citizenship, sex, pregnancy, sexual orientation, gender identity, marital status, age, veteran status, disability, medical condition, genetic information, political affiliation, or status as a victim of crime or abuse.
Equinix participates in E-Verify to confirm employment eligibility.