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About the Role

The Senior Manager, Commercial Education Deployment, Biosurgery is a strategic-operational leader responsible for executing the APAC rollout of global commercial education programs for the Biosurgery platform. This role translates regional strategy into deliverable plans, leads tactical deployment across APAC markets, and ensures field readiness through localized curriculum, trainer networks, certification events, and launch support. The Senior Manager collaborates with global, regional, and local Education Leaders, Curriculum Design & Content Strategy, Sales Leadership, Marketing, and other cross-functional partners.

Responsibilities

Translate the APAC learning roadmap for Biosurgery into detailed market-level deployment plans, timelines, and resource needs.
Prioritize deployments by market impact, launch schedule, and readiness metrics in coordination with leadership.
Contribute to global/regional strategy by providing market intelligence, capability gaps, and recommendations for scalable learning approaches.
Serve as the connective layer between global education strategy and APAC market needs, ensuring consistency with platform brand direction and local market context.
Localize global Biosurgery curricula for APAC markets, considering language, clinical practice, and regulatory constraints.
Lead preparation and execution of blended delivery modalities: field-based courses, training center programs, simulation/wet labs, virtual modules, and certification events.
Ensure instructional fidelity for hands-on labs, case-based learning, and scenario-based assessments.
Build and sustain a certified trainer network with documented coverage targets for APAC markets.
Lead train-the-trainer programs and maintain facilitator quality standards across markets, providing coaching and QA.
Serve as a senior facilitator/subject matter expert for high-priority events, such as flagship certification programs and key launch training.
Own tactical learning deliverables for Biosurgery product launches in APAC, including timelines, trainer deployment, materials distribution, and targeted certification goals.
Coordinate with regional sales enablement and supply chain to ensure on-time logistics and field support.
Integrate learning milestones into regional launch plans and escalate readiness risks to leadership.
Act as the APAC education liaison for Biosurgery to Regional Leadership.
Align stakeholders on objectives, secure sponsorship, and negotiate regional resource commitments.
Partner closely with leadership to ensure education messaging and market execution are aligned with brand strategy and priority market tactics.
Engage Regional Leadership to ensure market-level sponsorship and resourcing.
Define and track program KPIs for deployments, including customer satisfaction, time-to-certification, certification rates, competency scores, and adoption metrics.
Report progress to stakeholders and use learner feedback and performance data to iterate on content, delivery cadence, and resource allocation.
Manage deployment budgets at the program level, working with leadership to optimize spend through digital scale, vendor management, and shared services.
Oversee third-party vendor selection and performance for training delivery where applicable.
Coach and develop high-performing cross-market educator capabilities, documenting role accountability and success profiles.
Provide day-to-day direction and mentorship to regional learning leads, coordinating assignments, quality standards, and cross-market consistency.
Support capability building for in-market trainers and regional learning staff.
Ensure all commercial education activities comply with local regulations and Company Health Care Compliance policies, maintaining audit-ready records and documentation.
Work with Medical Affairs and Regulatory to validate training content and disclosures.

Requirements

6–8+ years progressive experience in healthcare/medical device commercial education, sales enablement, or professional education with demonstrated execution responsibility.
APAC multi-country experience strongly preferred.
Hands-on experience with curriculum localization, simulation/wet-lab delivery, train-the-trainer models, and launch readiness.
Familiarity with learning technologies (LMS/LXP, virtual classroom platforms, assessment tools) and use of learning analytics.
Experience working with hospital systems, OR teams, and clinical stakeholders.
Experience with Biosurgery products is strongly preferred.

Skills

Strong operational skills
Project management skills
Excellent facilitation skills
Presentation skills for commercial audiences
Proven ability to influence stakeholders in a matrix organization
Data-informed mindset
Experience defining KPIs
Analytics to guide decisions
Comfortable with frequent travel across APAC
Ability to work across time zones
Strong English communication skills
Proficiency in other languages (advantageous for specific APAC markets)
Deep understanding of Biosurgery clinical context and procedural workflows (preferred)
Ability to adapt global strategy to local execution
Analytics Insights
Coaching
Consulting
Global Market understanding
Learning & Development Trends
Learning Materials Development
Mentorship
Organizational Knowledge
Organizing
Process Improvements
Sales Enablement
Sales Support
Sales Training
Strategic Sales Planning
Technical Credibility
Training Needs Analysis (TNA)

Location

Chiyoda, Tokyo, Japan
Singapore
Australia
Frequent travel across APAC
Overnight travel up to 40%

Experience Level

6–8+ years progressive experience

Education Level

Bachelor’s degree required
Master’s preferred (Business, Education, Clinical, or related)

About the Company

Johnson & Johnson believes health is everything, leveraging healthcare innovation to prevent, treat, and cure complex diseases, and deliver smarter, less invasive, personal solutions.
Expertise in Innovative Medicine and MedTech positions the company to innovate across the full spectrum of healthcare solutions.
Guided by Our Credo, Johnson & Johnson is responsible to employees globally, providing an inclusive work environment that respects diversity, dignity, and merit.
MedTech is fueled by innovation at the intersection of biology and technology, developing next-generation, smarter, less invasive, more personalized treatments.
The Surgery team delivers surgical technologies and solutions to surgeons and healthcare professionals worldwide, helping treat prevalent conditions like obesity, cardiovascular disease, and cancer.

Equal Opportunity

Johnson & Johnson is responsible to our employees who work with us throughout the world.
We provide an inclusive work environment where each person is considered as an individual.
At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.