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About the Role

This role supports cargo operations and manages all cargo office requirements in Australia.

Responsibilities

• Manage station ULD inventories and liaise with Cargo Network Control YYZ, GHA, to ensure sufficient equipment for cargo operations.
• Implement load plans and coordinate with warehouse/ramp teams for optimal space/weight utilization.
• Monitor timely data entries by GHA.
• Verify shipment/ULD data in cargo and load control systems.
• Ensure GHA activities align with Air Canada’s safety policy and SOP.
• Maintain good relationships with interline carriers for smooth transit cargo transfer.
• Monitor Cargo iQ scores and implement corrective actions.
• Support and monitor GHAs in planning loads and entering data into weight & balance systems.
• Monitor and coordinate ramp activities.
• Answer customer inquiries on import/export and inquiries from other stations regarding Australian cargo.
• Handle irregularities and operational disruptions.
• Maintain and replenish office forms, labels, stationery, and provide administrative support.
• Monitor ULD build-up of sensitive product shipments (VAL, HUM, AVI, etc.) to prevent pilferage and damage.
• Monitor uncleared AWB lists and coordinate with GHA and overseas offices to close them.
• Perform loading supervision on the ramp.
• Work under roster.
• Coordinate with GHA and sales teams on ULD build-up to maximize space and weight utilization.
• Ensure cargo safety and security by verifying shipment document compliance with AC standards and SOP.
• Coordinate with all parties, including GHA, for actions like rebooking cargo during aircraft maintenance.
• Meet GHA representatives for rapport building.
• Participate in regular meetings with GHAs to discuss issues.
• Perform other job-related tasks and duties assigned by the Manager.

Requirements

• Eligible to work in the country of interest at the time of employment offer
• Responsible for obtaining required work permits, visas, or other authorizations
• Provide proof of eligibility to work in the country of interest prior to start date
• Fluent in English, oral and written

Skills

• Good airfreight industry knowledge
• Other languages an asset

Location

• Australia

Experience Level

• Minimum 5 years related work experience

Education Level

• Undergraduate degree

About the Company

• Air Canada is an iconic Canadian symbol, recently ranked the best Airline in North America.

Equal Opportunity

• Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
• As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.