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About the Role

The Sales Learning & Development Specialist creates, curates, shares, and maintains training content for Retail Sales Associates, serving as a primary resource for other Whirlpool Canada functions. This role maximizes sales, generates revenue, and increases brand loyalty through exceptional training programs for trade partners, key influencers, and internal partners.

Responsibilities

• Provide comprehensive product training to Whirlpool's appliance trade partners, internal partners, and key influencers to increase awareness of product features and consumer benefits.
• Create engaging and timely training content using various software and tools, ensuring information reflects current market environments and brand launch initiatives.
• Lead, facilitate, and participate in product training events, innovative demonstrations, and "training experiences" both online and in person to maximize audience engagement and knowledge retention.
• Interface and collaborate with internal stakeholders (Product Managers, Account Managers, National Account Managers, Brand Managers, Category Managers) to become a product expert and support strategic product launches.
• Deliver post-training take-aways and distribute surveys to evaluate training program effectiveness and track participant progress.

Requirements

• College or University degree required
• Bilingual in French & English

Skills

• Located in the Montreal Area or GTA
• Ability to travel up to 50% to support in-person training events, trade partner sessions, and field visits (including some evenings and weekends)
• Superior communication and presentation skills coupled with an innovative mindset
• Strong computer skills with a proactive initiative to develop technical competencies further
• Experience with Content Development
• Self-initiative to rapidly understand Whirlpool products, their features, consumer benefits, and the competitive landscape
• A passionate enthusiasm for retail and product knowledge, with total comfort presenting in front of audiences both virtually and in person
• Exceptional relationship-building skills; a proven team player who excels in cross-functional environments
• A strong technical background or service technician experience is considered a strong asset
• High level of detail orientation

Location

• Montreal Area
• Greater Toronto Area (GTA)

Work Type

• Onsite
• Full-time

Education Level

• College or University degree

Salary/Compensations

• $51,550 - $103,100 + Annual Bonus

Benefits

• Always On Flexibility: Autonomy to manage personal, family, and outside-of-work commitments as needed
• Two-Week Work from Anywhere: Minimum one-week increments, total two weeks per year
• Sabbatical: Four weeks paid leave after every five years of continuous service

About the Company

• Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio. In 2024, the company reported approximately $17 billion in annual sales, 44,000 employees, and 40 manufacturing and technology research centers.
• Whirlpool Canada is a leader in the home appliance industry, dedicated to providing innovative, high-quality products that enhance consumers' lives. The Learning & Development Team focuses on driving brand loyalty and revenue growth by supporting trade partners, sales staff, and Whirlpool Sales with world-class training solutions.

Equal Opportunity

• Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.