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About the Role

As Vapi rapidly scales, the Revenue Operations team is building a world-class revenue engine. This role, Revenue Operations Manager, bridges strategy and execution, responsible for Pricing Strategy, GTM Engineering, Process/Project Management, Enablement, and Analytics. It is a generalist role fostering broad skill development, requiring expertise in at least one function. The manager will empower Go-To-Market (GTM) teams to deliver exceptional customer value in a high-velocity, technical AI environment.

Responsibilities

Drive operational improvements to pricing, including discount thresholds, approvals, and order form generation.
Build and maintain systems and automations for revenue motion, including Salesforce architecture, workflow automation, data enrichment pipelines, and integrations.
Design and operationalize end-to-end revenue processes, from lead routing and pipeline management to forecasting and handoff protocols.
Equip Go-To-Market teams with frameworks, playbooks, and training, including onboarding, sales coaching, competitive battlecards, and product launch material.
Build reporting infrastructure and dashboards for GTM leadership, providing visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts.

Requirements

3+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company.
Background or strong interest in developer tools, API platforms, or AI infrastructure.
Ability to translate complex technical concepts into simple, persuasive narratives.
Thrive in "zero-to-one" environments.
Enjoy creating durable processes from scratch.

Skills

Exceptional communication
Builder mindset

Experience Level

3+ years of experience

Salary/Compensations

Competitive salary

Benefits

Excellent equity ownership
Comprehensive health coverage: medical, dental, vision plans
Quarterly off-sites
Flexible time off
Catered meals
Transportation
Gym access
$10k annual Learning & Development budget

About the Company

Vapi provides Voice AI that resolves, not transfers, deploying voice agents that understand businesses and can listen, adapt, and resolve issues quickly.
The platform powers 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life.
Trusted by 1 million developers building the future of voice agents.
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and other investors, with $72M raised.
Aims to build the human interface for every business, creating generational impact.
Features an ownership culture, with 70% of the company being previous founders.
Founded by Jordan and Nikhil.