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About the Role

Support the publication, maintenance, and quality assurance of content across NESA's digital channels. Ensure website content is accurate, accessible, user-friendly, and compliant with Web Content Accessibility Guidelines (WCAG) and best-practice digital standards. This role offers an opportunity to develop digital publishing expertise within a collaborative team, contributing to NSW education outcomes and improving online customer experience.

Responsibilities

Publish and maintain website content in text, audio-visual, and interactive formats using Drupal CMS.
Apply accessibility, search optimisation, and quality assurance standards to digital content.
Develop and maintain templates, workflows, information architecture, and taxonomies within Drupal and related systems.
Support Content Designers to deliver accurate and timely online content.
Provide technical support, guidance, and documentation for effective Drupal CMS utilisation.
Conduct testing across browsers, devices, and platforms to ensure accessibility, functionality, and compliance.
Identify, log, and monitor technical issues, coordinating with stakeholders for resolution and system improvements.

Requirements

Demonstrated experience publishing and quality assuring digital content within a content management system environment.
Proven experience using Drupal Content Management System to manage and maintain web content.
Experience applying accessibility standards, including WCAG requirements, and supporting positive user experiences across digital channels.
Strong organisational skills to manage competing priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
Well-developed communication and collaboration skills to work effectively with stakeholders and provide technical guidance to users with varying digital capabilities.
Experience identifying and resolving content publishing or technical issues while maintaining quality and accuracy standards.
A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role.

Skills

HTML (working knowledge)

Location

Close to Wynyard station
NSW

Work Type

Full-time
Ongoing role
Hybrid work arrangements available

Experience Level

Clerk Grade 5/6
Demonstrated experience publishing and quality assuring digital content
Proven experience using Drupal Content Management System
Experience applying accessibility standards, including WCAG requirements

Salary/Compensations

$99,938 to $110,271 p.a. plus employer’s contribution to superannuation and leave loading

Benefits

Contribution has a big impact
Enviable CBD location with refurbished offices
Flexible working arrangements
Generous leave entitlements
Access to discounted health and fitness memberships via Fitness Passport
Employee assistance program
Annual flu vaccinations
Salary packaging options
Working in a purpose-driven and ethical organisation with committed colleagues

About the Company

NESA is dedicated to improving and elevating student achievement across NSW.
Supports all school sectors with high-quality syllabuses, assessment (including HSC and NAPLAN), teaching standards (teacher accreditation), and school environments (setting and monitoring school standards).
A unique organisation in NSW with significant state-wide impact, comprising around 740 FTE staff.

Equal Opportunity

All children and young people have the right to be respected, feel safe, be safe, and protected from harm.
NESA is committed to child safety and child safe practices.
Welcomes applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds, and the LGBTQIA+ community.
Visa sponsorship is not available for this position.
For ongoing roles, applicants must be an Australian or New Zealand citizen or an Australian Permanent Resident.
Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on requirements.
Reasonable adjustments for the recruitment process and workplace are available.