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About the Role

Drive the delivery of 5G Core and Cloud solutions for Ericsson's customers. Manage large, complex programs in a dynamic, multi-vendor environment. Support Key Account Managers with technical expertise and own the overall solution and delivery model for the Core 3 team.

Responsibilities

• Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for customers in the ICT industry.
• Own end-to-end program delivery until contract fulfillment, ensuring continuity from pre-sales to delivery.
• Actively improve top and bottom lines, considering customer satisfaction and Ericsson’s business objectives.
• Build strong C-Level customer relationships, maintaining daily presence at customer sites.
• Lead and empower local and global teams for on-time delivery, enhanced profitability, and continuous improvement.
• Identify milestones, obstacles, risks, and issues, then recommend and implement workable solutions.
• Lead change management, defining impacts to scope, budget, timeline, and quality with stakeholder agreement.
• Build strong internal and external relationships.
• Drive sales opportunities.
• Harvest and optimize best practices, creating and sharing knowledge assets to industrialize delivery processes.
• Promote a 'one team' atmosphere and coach project team members for professional growth.

Requirements

• At least 10 years as Program Manager, Program Director, Customer Project Manager, or Senior Solution Architect, including Core and Cloud delivery.
• Earned University Degree in Engineering, Computer Science, or Business.
• Successful experience delivering physical, virtualized, and/or containerized Network Function projects.
• Delivered automation of test and deployment.
• Successful track record in adopting GenAI into program deliveries.
• Supported sales efforts to drive new business.
• Successful experience with project control.
• PMP Certification.
• Preferable ICT PD assessment.

Skills

• Strong understanding of project management.
• Strong financial background and understanding of business case development.
• Highly developed risk-management skills.
• Demonstrated accountability.
• Customer-focused mindset.
• Positive outlook.
• Willingness to help others outside assigned activities.
• Solid relationship management experience (leadership, engineers, developers, support, and sales team).
• Innovative and creative spirit.
• Strong entrepreneurial and commercial thinking.
• Strong persuading, influencing and networking skills.
• Excellent planning and organizing skills, meeting customer expectations.

Location

• Toronto, Canada

Experience Level

• At least 10 years as Program Manager, Program Director, Customer Project Manager, or Senior Solution Architect.

Education Level

• University Degree in Engineering, Computer Science, or Business
• PMP Certification
• ICT PD assessment (preferable)

Salary/Compensations

• $144,000 - $189,000
• Opportunity for annual bonus (Short-Term Variable Compensation Plan)

Benefits

• Competitive compensation package.
• Choice of 3 medical and dental plan options.
• Core level medical and dental coverage fully paid by Ericsson.
• Automatic 2% company contribution to Pension Plan.
• 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% (maximum 4% match).
• Total company contribution potential of 6% to retirement savings.
• Basic life insurance at two-times annual base pay (no cost).
• Basic accidental death and dismemberment coverage at two-times annual base pay (no cost).
• Short-term disability coverage.
• Option to participate in Ericsson’s Stock Purchase Plan.
• Minimum 18 days of accrued vacation.
• At least 3 personal days.
• Minimum 10 holidays.
• 1 volunteer day.
• Sick days.
• Up to 10 weeks of paid maternity leave (100% of pay).
• 6 weeks of paid parental or adoption leave (100% of pay).
• Financial wellness programs.
• Educational assistance.
• Matching gifts.
• Wellness account.
• Recognition programs.

About the Company

• Ericsson offers an outstanding opportunity to use skills and imagination to push boundaries and build solutions.
• Join a team of diverse innovators driven to go beyond the status quo and craft what comes next.

Equal Opportunity

• Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives, and skillsets.
• Encourages people from all backgrounds to apply and realize their full potential.
• Ericsson is an Equal Opportunity employer.
• Assistance or accommodation due to a disability can be requested by contacting hr.direct.americas@ericsson.com.