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About the Role

The Intern, Volunteers will report to the Senior Coordinator, Volunteers, assisting the Volunteers department in preparing for the 2026 Toronto International Film Festival. Responsibilities include supporting volunteer recruitment, training, scheduling, mentorship, and development initiatives. This role is ideal for individuals interested in volunteer management, arts administration, or talent acquisition.

Responsibilities

Compile and coordinate specialized volunteer role descriptions.
Assist with online volunteer application intake during recruitment periods.
Prepare for volunteer onboarding to ensure shift readiness.
Provide administrative support, including responding to inquiries, taking meeting minutes, and formatting departmental records (Excel, Google Docs, volunteer database).
Assist in facilitating volunteer training sessions and communicating program information to diverse audiences.
Assist in planning and executing initiatives for volunteer skill development and performance assessment at the 2026 Festival.
Provide administrative support for volunteer schedules, shift input, timesheets, and reward voucher requests.
Assist with reviewing volunteer training materials.
Create an inclusive and welcoming atmosphere for staff and volunteers.
Prepare a detailed post-mortem report.
Plan and execute the Volunteer Mentorship Programme event.

Requirements

Highly proficient computer skills (Keynote, Word, Excel, Gmail, Google Docs).
Excellent communication skills (email, in-person, telephone).
Comfortable presenting to and engaging with large groups professionally.
Experience with online database management (asset).
Interest in candidate recruitment/screening or community outreach (asset).
Strong organizational skills with attention to detail.
Ability to multitask and adapt to shifting priorities.
Comfortable working in a fast-paced, open-concept environment.
Ability to handle confidential information discreetly.
Ability to handle difficult situations with a positive, problem-solving attitude.
Adaptable to a flexible work schedule, including evenings and weekends.
Legally able to work in Canada.
Visa must allow completion of the full contract for time-limited Visa holders.

Skills

Computer proficiency
Keynote
Microsoft Word
Microsoft Excel
Gmail
Google Docs
Communication
Presentation skills
Group engagement
Online database management
Candidate recruitment
Candidate screening
Community outreach
Organizational skills
Attention to detail
Multitasking
Adaptability
Confidential information handling
Problem-solving

Location

350 King Street West, Toronto, ON M5V 3X5
Toronto, ON

Work Type

Contract
Full-time
On-site

Experience Level

Intern

Salary/Compensations

$17.60/Hourly

About the Company

TIFF is a charitable, cultural organization dedicated to presenting international and Canadian cinema.
TIFF creates transformational experiences for film lovers and creators at TIFF Lightbox.
TIFF's mission is to transform how people see the world, through film.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity, and fairness by removing barriers to participation.
TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee.

Equal Opportunity

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued, respected, and have the opportunity to realize their potential.
TIFF welcomes and encourages applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
Accommodation and/or assistance during the application process are available for persons with disabilities by contacting careers@tiff.net.
TIFF strives to provide reasonable accommodations whenever requested.