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About the Role

The Director of Club Services will serve as interim leadership during staff vacancies and manage the growth and development of Assistant Clubhouse/Site Directors and the Art Director group. This role will also oversee special initiatives and cultivate new program innovations.

Responsibilities

• Serve as acting Club Director during leadership vacancies, supervising up to five program staff.
• Lead weekly team meetings, conduct 1:1s, contribute to performance reviews, and support staff development plans.
• Oversee daily Club operations, including enrollment, attendance, and program performance.
• Ensure high-quality programming aligned with BGCSF standards, YPQA, NYOI, and BGCA BluePrint for Youth Impact.
• Manage administrative functions such as payroll, budgeting, reporting, and facility coordination.
• Maintain a safe environment for members and staff by following BGCSF safety policies and managing day-to-day operational risks.
• Represent the Club at school, community, and partner meetings.
• Lead smooth transitions by onboarding and supporting new Club leadership.
• Serve as a short-term leadership support during planned absences (parental leave, medical leave, extended PTO).
• Lead targeted improvement projects at Clubs that may be struggling with attendance, staff morale, or program quality.
• Pilot new program models before citywide rollout.
• Oversee the professional development of BGCSF’s Assistant Clubhouse & Site Director group.
• Convene the Citywide Art Director group.
• Serve as the liaison between Clubs and Program Services, attending both Team’s weekly meetings.
• Support the development, cultivation, and implementation of new innovative programs.

Requirements

• Bachelor’s degree in Education, Recreation, Human Services, or a related field or 7 years experience managing youth and staff in a non profit setting.
• Experience in program and leadership development preferably in an educational or youth-focused setting.
• Strong understanding of online safety issues affecting youth and familiarity with best practices in digital citizenship.
• Communicate clearly and compellingly with diverse stakeholders in both oral and written forms.
• Experience managing partnerships and building relationships with external organizations.
• Effective written and verbal communication and the ability to clearly communicate with program staff and Club member families.
• Strong positive prevention & disciplinary skills with youth with ability to manage youth behaviors and maintain high expectations.
• Current Red Cross First Aid/CPR certification (or within 90 days of employment).
• Ability to analyze data to inform work and decision making.
• Implement procedures and policies to support student achievement.
• Possess experience in curriculum development.
• Driven by a desire to produce high quality youth programs.
• Approach work with a sense of possibility and see challenges as opportunities for creative problem solving.
• Take initiative to explore issues and find potential innovative solutions.
• Successfully manage own objectives through strong organization, detailed work plans, and balancing of multiple priorities.
• Valid driver’s license and be able to operate a 10-passenger vehicle.
• Must be able to lift 15 lbs.
• Must be able to stand for at least 1 hour consecutively.
• Must be able to stoop and crouch.
• Must be able to sit at a computer workstation for long periods of time.

Skills

• Program development
• Leadership development
• Online safety
• Digital citizenship
• Communication
• Partnership management
• Relationship building
• Youth behavior management
• Data analysis
• Curriculum development
• Problem solving
• Organization
• Time management

Location

• San Francisco

Work Type

• Full-time

Experience Level

• 7 years experience managing youth and staff in a non profit setting
• Experience in program and leadership development

Education Level

• Bachelor’s degree in Education, Recreation, Human Services, or a related field

Salary/Compensations

• $90,000 - $95,000

Benefits

• Comprehensive health benefits, including employer contribution
• 401K pre-tax program and 7% employer contribution after one year of service
• Employee Assistance Program (EAP)
• Education assistance
• Pre-tax Transportation Savings Account
• Flexible Spending Account (FSA)
• Generous Paid Time Off program
• Paid Holidays
• Life & Disability Insurance
• Professional development opportunities

About the Company

• Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco.
• Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens.
• We impact the lives of Club members, primarily ages six to 18, by focusing on academic success, healthy lifestyles, good character & community engagement, and job readiness with earning potential.
• We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth.
• Whether you’re joining our administrative team, a Club team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.

Equal Opportunity

• The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.