Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We’re looking for a strategic and results-driven leader to join our team as Director, Commercial Learning. In this role, you will design, deliver, and continuously evolve a high-impact learning ecosystem that drives commercial excellence across sales, relationship management, and client success functions. You will ensure that commercial team members are equipped with the capabilities, tools, and insights required to accelerate revenue growth, strengthen client relationships, and deliver exceptional client experiences. This role is accountable for translating business strategy into a forward-looking learning and development roadmap that enables sustainable performance and organizational growth.

Responsibilities

Define and execute a comprehensive commercial learning strategy aligned with business priorities and growth targets.
Establish and govern a multi-year Commercial capability and learning roadmap, ensuring alignment with evolving market demands, client expectations, and strategic objectives.
Design and implement scalable learning solutions across sales, relationship management, and client success.
Own the enterprise strategy and delivery model for sales onboarding, upskilling, and leadership development, ensuring alignment to business priorities and measurable performance outcomes.
Integrate AI-enabled and digital learning solutions to enhance personalization, scalability, and impact.
Establish and monitor KPIs to evaluate training effectiveness, business impact, and return on investment.
Lead and develop a high-performing learning team focused on commercial capability building.
Partner with senior leaders across Commercial, HR, Leasing, and Operations to align learning with performance outcomes.
Drive adoption of learning initiatives through strong change management and communication strategies.
Monitor external trends, competitive benchmarks, and emerging practices and evolving client needs to ensure training relevance and competitive positioning.

Requirements

Certification in Training and Development or equivalent professional designation.
Minimum of ten years of progressive experience in training and development, including at least three years of direct experience in sales training.
Proven experience designing and leading commercial sales programs in complex, performance-driven environments.
Strong understanding of sales methodologies, client success models, and relationship management practices.
Demonstrated ability to translate business strategy into scalable, high-impact learning solutions.
Experience leading and developing high-performing teams.
Knowledge of commercial sales learning and reinforcement frameworks and sales capability models.
Knowledge of training needs analysis, instructional design, and adult learning methodologies.
Experience with learning technologies including LMS, virtual platforms, and AI-enabled tools.
Strong stakeholder management and influencing capability.
Data-driven decision making and analytical mindset.
Executive presence and strong facilitation skills.
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Skills

Sales training
Sales methodologies
Client success models
Relationship management practices
Learning technologies
LMS
Virtual platforms
AI-enabled tools
Stakeholder management
Influencing capability
Data-driven decision making
Analytical mindset
Executive presence
Facilitation skills

Location

Toronto

Work Type

Full-time

Experience Level

Director
10+ years progressive experience in training and development
3+ years direct experience in sales training

Education Level

Certification in Training and Development or equivalent professional designation

Salary/Compensations

$133,400 to $183,400 annually

Benefits

Comprehensive health and welfare benefits
Paid time-off programs (vacation, sick leave, and holidays)

About the Company

Element Fleet Management (TSX: EFN) is the largest publicly traded pure-play automotive fleet manager in the world.
As a Purpose-driven and client-centric company, we deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions.
Through the Element-Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond.
Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities.
Element delivers end-to-end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.
Our success begins with you.
Inspired by our Purpose to Move the world through intelligent mobility—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success.
Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients.
It’s our commitment to how we work, grow and put our clients at the heart of everything we do.

Equal Opportunity

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.
We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.
Disability-related accommodations during the application and interview process are available upon request.
Element Fleet Management also uses AI-assisted tools to help screen and assess applications.
These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience.
AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers.
Final hiring decisions are made by people.