About the Role
As our HVAC Director, you'll lead service, sales, and installation operations while building future leaders, driving operational excellence, and ensuring world-class customer experiences.
Responsibilities
- Lead HVAC service, sales, and installation operations
- Maintain a high level of employee engagement and positive company culture
- Develop managers and create a strong leadership pipeline
- Drive department growth through strategy, coaching, and accountability
- Ensure quality of work and customer satisfaction meet the Radiant standard
- Review Daily Pace Reports to identify priorities, challenges, and resource needs
- Partner with recruiting to attract and retain top talent
- Maximize sales opportunities and operational efficiency
- Maintain proper pricing and department profitability
- Manage vendor relationships and negotiate contracts
- Ensure departments meet or exceed financial benchmarks and budgets
- Partner closely with the General Manager to achieve company goals
Requirements
- High School Diploma or GED required
- 4+ years of HVAC leadership or General Manager experience
- Proven experience managing budgets, headcount, revenue, and departmental performance
- Strong operational and financial acumen
- Highly proficient with Microsoft Office, especially Excel
- Experience with ServiceTitan and Nexstar preferred
- EPA Certification required
- TDLR license is a plus
Skills
- Integrity
- Accountability
- Transparency
- People development
- Team building
- Engagement
- Recognition
- Growth mindset
- Fast-paced environment adaptability
- Results-driven
- Data-driven decision making
- Operational excellence
- Customer experience focus
- Effective communication
- Relationship building
- Innovation
- Continuous improvement
- Strategic thinking
- Hands-on leadership
- Drive to win
- Mentorship
Location
- Austin
Work Type
- Full-time
Experience Level
- 4+ years of HVAC leadership or General Manager experience
Education Level
- High School Diploma or GED
- EPA Certification
Salary/Compensations
- $170,000–$175,000+
Benefits
- Competitive Base Salary
- Performance Bonus Opportunity
- Medical, Dental & Vision Insurance
- Pet Insurance
- 401(k) with 4% Company Match
- PTO, Wellness Days & Paid Holidays
- Paid Parental Leave
- Ongoing Leadership Development & Career Growth
- Employee Discounts
About the Company
- Radiant Plumbing & Air Conditioning has been the bright and quirky spot serving Austin since 1999.
- Our fun ads, top-notch service, and outstanding customer care are what make Radiant the go-to home services company in Central Texas.
- We pride ourselves on building exceptional leaders who grow our business, develop teams, and create an environment where employees can thrive both personally and professionally.
- If you're a servant leader looking for your employer home, this may be the opportunity you've been waiting for.
