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About the Role

Security Technicians install and service Access Control Systems, Video Systems, Visitor Management, and more, providing excellent customer satisfaction.

Responsibilities

• Perform basic and advanced electronics installation and servicing, including troubleshooting and repair.
• Submit complete and accurate paperwork in a timely manner, including work orders, changes, and codes.
• Maintain a clean and safe work environment using tools properly.
• Respond to customer technical inquiries, provide education, and ensure customer satisfaction.
• Troubleshoot, program, and configure Lenel, Genetec, or Brivo Systems.
• Execute work in accordance with Federal, State, and local regulations, as well as company health and safety policies.
• Maintain accurate van inventory.

Requirements

• Must have a strong background in Electronic Security Integration with 2+ years of industry experience.
• Strong customer service orientation required.
• A valid state driver’s license, without restrictions, is required.
• Ability to work independently on customer sites.
• Ability to interact professionally with customers and identify/satisfy their needs.
• Ability to meet deadlines and possess strong time management and organizational skills.
• Able to lift 25lbs.

Skills

• Electronic Security Integration
• Customer Service
• Troubleshooting
• Programming
• Configuration
• PC software/hardware including databases, operating systems and networking preferred.

Location

• Austin, TX

Work Type

• Full-time
• On the road

Experience Level

• 2+ years industry experience

Education Level

• High School Diploma

Salary/Compensations

• $25.00 - $35.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

About the Company

• RAE Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity

• RAE Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.