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About the Role

Arcadis is seeking a passionate and organized Community Engagement Coordinator to join our New York team, supporting the Second Avenue Subway project for the Metropolitan Transportation Authority (MTA). In this dynamic role, you will lead stakeholder and community engagement efforts for one of New York City’s most transformative transit infrastructure projects. You will help plan and execute outreach activities, ensuring clear, transparent communication and meaningful community involvement across all phases of the Second Avenue Subway expansion.

Responsibilities

Assist the Senior Community Relations Manager with planning and executing outreach strategies for major infrastructure projects.
Identify and map stakeholders to understand their interests, needs, and concerns.
Develop and distribute clear communication materials and key messages for diverse audiences.
Coordinate and facilitate public meetings, workshops, and outreach events throughout all project phases.
Engage directly with residents, elected officials, advocacy groups, and businesses to ensure consistent project updates and build relationships.
Respond promptly and professionally to questions, concerns, and feedback from stakeholders and community members.
Gather, consolidate, and report on stakeholder feedback to inform project planning and decision-making.
Support outreach activities such as phone calls, flyer distribution, and participation in community association meetings.
Collaborate with agency partners and project teams to obtain construction progress updates for sharing with stakeholders.
Ensure all communications are clear, accurate, and accessible, including for non-English-speaking populations.
Work flexible hours, including evenings and weekends, to attend or staff outreach activities and public meetings.

Requirements

Bachelor’s degree in urban planning, Public Policy, Communications, or related field.
At least 2 years’ experience in stakeholder engagement, community outreach, or public affairs.
Exceptional written and verbal communication skills.
Familiarity with New York City communities and stakeholders.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project).
Experience engaging with diverse populations, including non-English speaking and disadvantaged groups.
Prior work with city, state, or federal agencies and/or elected officials.
Exposure to construction environments, including basic understanding of construction phases and terminology.
Skills in graphic design software (e.g., Adobe Creative Suite).
Spanish fluency.

Skills

Community Engagement
Stakeholder Relations
Public Outreach
Urban Planning
Public Affairs
Project Coordination
Spanish Fluency
Graphic Design
Microsoft Office Suite
Adobe Creative Suite

Location

New York

Work Type

Full-time

Experience Level

2+ years experience

Education Level

Bachelor's degree

Salary/Compensations

$65,000 - $80,000

Benefits

Medical
Dental
Vision
EAP
401K
STD
LTD
AD&D
Life insurance
Paid parental leave
Reward & recognition program
Wellbeing benefits
Adoption assistance
Tuition reimbursement
Nine paid holidays
15 days PTO that accrue per year

About the Company

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life.
We believe everyone's contribution matters.
We are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet.
Make your mark on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.

Equal Opportunity

We are an equal opportunity employer.
We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.