Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

Responsibilities

• Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
• Anticipates operational needs and adjusts deployment to support smooth operations.
• Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
• Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance.
• Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
• Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
• Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
• Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
• Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.

Requirements

• Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
• 2+ years in a restaurant management/supervisory role
• Experience managing and developing 6+ team members per shift
• Food Handler or ServSafe certification
• Must be available to work a minimum of 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Skills

• Experience in fast casual restaurant chains
• Hands-on experience with local, organic, and sustainable products
• Familiarity with tech tools and systems used in operations and scheduling
• Proven leadership experience with strong problem-solving skills
• Ability to make confident decisions under pressure
• Excellent communicator
• Fosters positive team culture
• Mentors employees
• Delivers exceptional guest experiences
• Highly organized
• Reliable multitasker
• Experience in scheduling
• Experience in coaching
• Experience in performance oversight

Location

• United States

Work Type

• Full-time

Experience Level

• 2+ years in a restaurant management/supervisory role
• Experience managing and developing 6+ team members per shift

Education Level

• Food Handler or ServSafe certification

Salary/Compensations

• $64,000—$75,000 USD

Benefits

• Competitive base salary + 15% bonus potential
• Medical, dental + vision insurance plans to suit your and your family’s needs
• Paid Vacation + Wellness time
• 401(k) program
• Paid family leave; we fully support new parents
• Complimentary greens
• Free sweetgreen swag

About the Company

• Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food.
• Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities.
• As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement.
• When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.