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About the Role

Serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring and one who can enforce safety and security standards. Our client is looking for someone who will help instill a fun, welcoming, safe, and secure environment for all of their employees and guests. The best candidates will be incredibly personable and outgoing, culturally attuned, adaptable, and assist others with kindness and respect.

Responsibilities

Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary
Answer all incoming calls, appropriately directing them and logging voicemail
Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter-Con Security/Facility stakeholders
Additional duties (i.e. Parking Validation, Package Tracking, Security Access/Video Monitoring), as required
Assist in emergency safety/security response efforts

Requirements

Be a minimum of 18 years of age
Be eligible to work in the United States
Possess a high school diploma or GED equivalent
Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
Previous experience working in concierge/reception, security roles a plus
Possess courteous behavior and able to interact and manage contact with general public
Ability to stay calm and focused in stressful situations

Skills

Customer Service
Security Measures
Threat Detection
De-escalation
Response
Wellness Procedures

Location

Austin, TX 78731

Work Type

Full Time
Onsite

Experience Level

Experienced

Education Level

High school diploma or GED equivalent

Salary/Compensations

$24.11 - $24.11 Hourly

Benefits

Flexible scheduling
Vacation
Sick leave
Medical
Dental
Comprehensive training
Discounts on higher education
Competitive Pay
Compelling Recognition and Reward Programs
Exciting Training and Career Development Opportunities
Paid Holidays
Paid Time Off
401 (k) Retirement Plan

About the Company

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents.
Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Inter-Con is a thriving company that is passionate about its products and people.
Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees.
By joining the Inter-Con family, you’re working with the best to build a safer future.
We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth.
We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more.
Your career success drives our success.
Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can.
If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.
Visit www.icsecurity.com/careers/ for more information.

Equal Opportunity

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.